ast_waitfordigit that accepts milliseconds as input.
Douglas Garstang wrote:> Admittedly I have not used the ExternalIVR app. Is it any good?
>
> I'm not sure I agree that Asterisk is GOOD for building IVR's.
Sure,
> it can do it, but boy it is UGLY. There's also the fact that you
can't
> call Backgound() in a macro, which forces you to use Read() which
> won't accept a timeout of <1s. There's no DTMF background
detection
> while playing SayDigits so you have to roll your own by calling an
> external AGI and concatenating sound files. Yuck. By the time you code
> in logic for handling timeouts and incorrect responses to menu's with
> all the gotos and what-not, it turns into a god aweful mess.
>
> Sure, you can do it.
>
> Doug.
>
>
>
> ----- Original Message ----
> From: Steve Totaro <stotaro at totarotechnologies.com>
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> <asterisk-users at lists.digium.com>
> Sent: Thursday, July 10, 2008 10:37:55 AM
> Subject: Re: [asterisk-users] Asterisk as an IVR solution
>
>
>
> On Thu, Jul 10, 2008 at 1:25 PM, Mark Carpenter <mark at sixvoices.com
> <mailto:mark at sixvoices.com>> wrote:
>
> Hi.
>
> We are building an application that will provide users with the
> ability to call in and report an absence. The caller will have to
> validate themselves and the call tree will be dynamic, based on
> data in a MySQL database. We will have many customers, each
> calling a separate phone number, each having a different call
> tree. New customers will be added regularly and we do not want a
> solution that requires extensive programming each time (the call
> trees are different in subtle ways from each other).
>
> Is Asterisk a great solution for this? If not do you know what
> would? If so, we need someone to help us set it up, can you
> suggest someone?
>
> Thanks in advance. Best.
>
> Mark
>
>
> Asterisk certainly is a great solution for this. If you find you need
> or want extra flexibility, the external IVR app.
> http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR
>
> Thanks,
> Steve Totaro
>
> ------------------------------------------------------------------------
>
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Content-Type: text/html; charset=us-ascii
<html><head><style type="text/css"><!-- DIV
{margin:0px;} --></style></head><body><div
style="font-family:Courier
New,courier,monaco,monospace,sans-serif;font-size:10pt"><div
style="font-family: Courier New,courier,monaco,monospace,sans-serif;
font-size: 10pt;">Don't know about Asterisk 1.4, but in Asterisk 1.2
it expects the input in seconds. If you try and use 0, it seems to drop back to
a default of 5s.<br><br><div style="font-family: times new
roman,new york,times,serif; font-size: 12pt;">----- Original Message
----<br>From: MFH <asterisk-admin at
hulber.com><br>To: Asterisk Users Mailing List - Non-Commercial
Discussion <asterisk-users at lists.digium.com><br>Sent:
Thursday, July 10, 2008 12:37:31 PM<br>Subject: Re: [asterisk-users]
Asterisk as an IVR solution<br><br>
From what I can tell Read allows for a floating point input which uses
<br>ast_waitfordigit that accepts milliseconds as
input.<br><br>Douglas Garstang wrote:<br>> Admittedly I
have not used the ExternalIVR app. Is it any
good?<br>><br>> I'm not sure I agree that Asterisk
is GOOD for building IVR's. Sure, <br>> it can do it, but boy
it is UGLY. There's also the fact that you can't <br>> call
Backgound() in a macro, which forces you to use Read() which <br>>
won't accept a timeout of <1s. There's no DTMF background
detection <br>> while playing SayDigits so you have to roll your
own by calling an <br>> external AGI and concatenating sound files.
Yuck. By the time you code <br>> in logic for handling timeouts and
incorrect responses to menu's with <br>> all the gotos and
what-not, it turns into a god aweful mess.<br>><br>>
Sure, you can do it.<br>><br>>
Doug.<br>><br>><br>><br>>
----- Original
Message ----<br>> From: Steve Totaro <<a
ymailto="mailto:stotaro at totarotechnologies.com"
href="mailto:stotaro at totarotechnologies.com">stotaro at
totarotechnologies.com</a>><br>> To: Asterisk Users
Mailing List - Non-Commercial Discussion <br>> <<a
ymailto="mailto:asterisk-users at lists.digium.com"
href="mailto:asterisk-users at lists.digium.com">asterisk-users at
lists.digium.com</a>><br>> Sent: Thursday, July 10,
2008 10:37:55 AM<br>> Subject: Re: [asterisk-users] Asterisk as an
IVR
solution<br>><br>><br>><br>>
On Thu, Jul 10, 2008 at 1:25 PM, Mark Carpenter <<a
ymailto="mailto:mark at sixvoices.com" href="mailto:mark at
sixvoices.com">mark at sixvoices.com</a> <br>>
<mailto:<a ymailto="mailto:mark at sixvoices.com"
href="mailto:mark at sixvoices.com">mark at
sixvoices.com</a>>>
wrote:<br>><br>>
Hi.<br>><br>> We are building an
application that will provide users with the<br>>
ability to call in and report an absence. The caller will have
to<br>> validate themselves and the call tree
will be dynamic, based on<br>> data in a
MySQL database. We will have many customers, each<br>>
calling a separate phone number, each having a different
call<br>> tree. New customers will be added
regularly and we do not want a<br>> solution
that requires extensive programming each time (the
call<br>> trees are different in subtle ways
from each other).<br>><br>> Is
Asterisk a great solution for this? If not do you know
what<br>> would? If so, we need someone to
help us set it up, can you<br>> suggest
someone?<br>><br>> Thanks in
advance. Best.<br>><br>>
Mark<br>><br>><br>> Asterisk certainly is
a great solution for this. If you
find you need <br>> or want extra flexibility, the
external IVR app. <br>> <a
href="http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR"
target="_blank">http://www.voip-info.org/wiki/index.php?page=Asterisk+cmd+ExternalIVR</a><br>><br>>
Thanks,<br>> Steve Totaro<br>><br>>
------------------------------------------------------------------------<br>><br>>
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