Carlos,
We had this happen once here with a batch of phones received from
Grandstream about a year ago now. Email Grandstream on it and they
should know exactly what the problem is, I believe they ended up
replacing the phones for us.
Jessee Holmes
Atacomm / Ataractic Corporation
www.atacomm.com
V: 1-877-700-VOIP
jholmes@atacomm.com
Looking for voice over IP products? Visit our VoIP store at http://
voipstore.atacomm.com/
On Jun 8, 2007, at 10:47 AM, Carlos Chavez wrote:
> This is off topic for Asterisk but I need a suggestion. I have a
> customer (travel agency) that has recently begun complaining that
> their
> GXP-2000 phones are getting very hot, they say that around mid day the
> handset is so hot that it can burn your ear. These phones are in
> constant use and right now the weather in Mexico is hot.
>
> Anyone know why the handset would get so hot? Only the phones
> assigned
> to sales get this way and the others in the office do not have this
> problem. They are all connected to the same Linksys PoE switch for
> power.
>
> --
> Telecomunicaciones Abiertas de M?xico S.A. de C.V.
> Carlos Ch?vez Prats
> Director de Tecnolog?a
> +52-55-91169161 ext 2001
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