Deepak Naidu
2007-May-05 17:16 UTC
[asterisk-users] Dial Plan for Multi-Location & Support Queue
Hi, I am in the process of planning a dial plan, In regards to the requirement, I am confused how to go about the dial plan. The scenario is like below. BRANCH - A - (COMPANY) Line 1 -- Extension 239 Line 2 -- Extension 8239 BRANCH - B - (COMPANY) Line 1 -- Extension 239 Line 2 -- Extension 8239 Now what I need is that if a user in Branch - A wants to dial Branch - B, he just needs to use 88xxx(extension of Branch - B) Similarly, if a user in Branch - B wants to dial Branch - A, he just needs to use 89xxx(extension of Branch - A) In this regards, I am not sure how do I achieve inter brach connection using asterisk to fit my 88 & 89 prefix dial plan for multi-location. More over, said that, we will have a support Queue in Branch - A(extension 700), & users from Branch - B should be able to join the Queue(extension 700) to accept support calls & vice-versa, I dont know how this is possible & what would my dial plans be. It would be much appreciated if someone can help me resolve this dial plan & support issue. Thannks, Deepak --------------------------------- Yahoo! Mail is the world's favourite email. Don't settle for less, sign up for your freeaccount today. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070505/f2111e78/attachment.htm
Deepak Naidu
2007-May-07 00:00 UTC
[asterisk-users] Re: [Dundi] Dial Plan for Multi-Location & Support Queue
Can anyone help on this. -- Deepak Deepak Naidu <deepak_nai@yahoo.com> wrote: Hi, I am in the process of planning a dial plan, In regards to the requirement, I am confused how to go about the dial plan. The scenario is like below. BRANCH - A - (COMPANY) Line 1 -- Extension 239 Line 2 -- Extension 8239 BRANCH - B - (COMPANY) Line 1 -- Extension 239 Line 2 -- Extension 8239 Now what I need is that if a user in Branch - A wants to dial Branch - B, he just needs to use 88xxx(extension of Branch - B) Similarly, if a user in Branch - B wants to dial Branch - A, he just needs to use 89xxx(extension of Branch - A) In this regards, I am not sure how do I achieve inter brach connection using asterisk to fit my 88 & 89 prefix dial plan for multi-location. More over, said that, we will have a support Queue in Branch - A(extension 700), & users from Branch - B should be able to join the Queue(extension 700) to accept support calls & vice-versa, I dont know how this is possible & what would my dial plans be. It would be much appreciated if someone can help me resolve this dial plan & support issue. Thannks, Deepak --------------------------------- Yahoo! Mail is the world's favourite email. Don't settle for less, sign up for your free account today._______________________________________________ Dundi mailing list Dundi@lists.digium.com http://lists.digium.com/mailman/listinfo/dundi --------------------------------- New Yahoo! Mail is the ultimate force in competitive emailing. Find out more at the Yahoo! Mail Championships. Plus: play games and win prizes. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070506/f5e1daa1/attachment.htm