Rob Townley
2007-May-01 08:33 UTC
[asterisk-users] Email to HP Product Suggestions - Seamless Transparent Fax Gateway
i sent a product suggestion to HP. It was a request to use software that already exists in their JetDirect and Multifunction Fax machines to make them seamlessly interoperate with a fax gateway in a way transparent to the end user. Essentially, giving the sysadmin a choice in fax transport mechanism to route all faxes over analog telephone transport or over the network. Thank you for taking the time to send HP your comments. They have been forwarded to the appropriate people within Hewlett-Packard for their information and review. Should more clarification or information be needed, you may be contacted directly. Sincerely, CEO Customer Relations -----Original Message----- From: RobertJTownley@yahoo.com [mailto:RobertJTownley@yahoo.com] Sent: Friday, April 27, 2007 8:26 PM To: External ceo-communication Subject: Feedback to CEO and President Mark Hurd from Robert Townley This is a message to HP's CEO, from a valued customer: Robert Townley. Feedback Area: - Product experience - Ideas and Suggestions Message: SOHOs need seamless transparent fax gateway interoperability. We have been using networkable multifunction fax, copier, scanner, and printer machines since they became available, however the software is only 98% complete. The firmware in these machines needs the following additional options for network faxing and overall paperless office functionality. Essentially another layer between the imaging module and the outgoing fax module so the buyer has a choice of transport mechanism - analog or network. 1.) The systems administrator makes a one time configuration change on the printer itself. The new menu would give the sysadmin the choice of whether faxes go out over traditional analog plain old telephone lines or over the network. In our case, the sysadmin would not even connect wires to the analog telephone line, just the network. 2.) If the sysadmin chooses the new network option, he would would then choose either email/t.37 or IPName/t.38. For the moment, lets just do an internal email setup. He would then enter the email address of the email to fax gateway on the LAN, FaxGateway@FaxServer.local. 3.) The end user places the paper document he wants to fax into the all-in-one. Enters the fax telephone # he wants to send to, for example 402-555-1234. Presses the "Fax" button and walks away. Notice the user does NOT enter an IP address or email address, just a fax #. No keyboard required. To the end user, nothing has changed. 4.) The all-in-one sends the TIFF or PDF of the document as an email to FaxGateway@FaxServer.local with a subject line of 402-555-1234. 5.) The faxgateway service running on a PC takes the email and faxes it over the offices single analog telephone line to 402-555-1234 using the PC based fax server software. Relevant Links: 1.) $20.00 addon email to fax gateway software for Windows Server 2003. http://www.sandlerco.com/t37fsp.htm 2.) Free and Open Source HylaFax.org email to fax gateway. http://www.hylafax.org/content/Email_to_Fax_Gateway 3.) Free and Open Source Fax Gateway Software http://asterfax.sourceforge.net +1-402-670-4326 This message was sent on: 4/28/2007 at 3:26:25 GMT Robert Townley also added this personal information: Company: iConsultants, PC City: Omaha State: NE Zip Code: 68124 Country: USA Fax: 402-391-1233 -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070501/c4169dae/attachment.htm