I would like to know if anyone here knows the answer to the following question I need to implement the following conferencing feature for my agents. 1. Agent receives call from caller 2. Agent conferences a verification service 3. After finishing the verification, agent needs to drop third party (Verification service) and continue on the line with caller. My problem right now is being able to disconnect the third party and keeping the caller on the line. Would this be a function of Asterisk or the SIP / IAX phone? Any comments would be appreciated. Thank you Ed Nu?ez -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070430/6228150e/attachment.htm
Hi Ed Ed Nu?ez ha scritto:> > I would like to know if anyone here knows the answer to the following > question > > I need to implement the following conferencing feature for my agents. > > > > 1. Agent receives call from caller > > 2. Agent conferences a verification service >No problem since here> > 3. After finishing the verification, agent needs to drop third > party (Verification service) and continue on the line with caller. >What is your Verification service ? A VoIP UA which is called for each received call ?? In this case you should kick it from the conference Here are my suggestion: - Use MeetM Web Control (http://www.voip-info.org/wiki/view/MeetMe-Web-Control) - Use MeetMe b option and write an AGI which react to DTMF pressed by the agent (Pay attention to it: http://www.voip-info.org/wiki-Asterisk+cmd+MeetMe#MoreonoptionbAGI_BACKGROUND) - Implement some dirty hack in app_meetme.c (you can define a key which kicks every user markned with 'A' option) Hope it helps Regards Edoardo Serra> > > My problem right now is being able to disconnect the third party and > keeping the caller on the line. Would this be a function of Asterisk > or the SIP / IAX phone? Any comments would be appreciated. > > > > Thank you > > > > Ed Nu?ez > > ------------------------------------------------------------------------ > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- Ing. Edoardo Serra WeBRainstorm S.r.l. Via Pio Fo? 83/C 10126 - Torino Tel: +39 011 678 100 Fax: +39 011 678 275
----- Original Message ----- From: Ed Nu?ez To: Asterisk Users Mailing List - Non-Commercial Discussion Sent: Monday, April 30, 2007 1:36 PM Subject: [asterisk-users] Confference function I would like to know if anyone here knows the answer to the following question I need to implement the following conferencing feature for my agents. 1. Agent receives call from caller 2. Agent conferences a verification service 3. After finishing the verification, agent needs to drop third party (Verification service) and continue on the line with caller. My problem right now is being able to disconnect the third party and keeping the caller on the line. Would this be a function of Asterisk or the SIP / IAX phone? Any comments would be appreciated. Thank you Ed Nu?ez The following page may help you with this: http://www.voip-info.org/wiki/view/Asterisk+n-way+call+HOWTO -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070511/6827782f/attachment.htm