Steve Finkelstein
2007-Apr-18  14:36 UTC
[asterisk-users] Asterisk 1.4.2 + Cisco 7960G not registering
Hi all,
I've recently upgraded to Asterisk 1.4.2, coming from 1.2.14. Using my
existing Cisco 7960G handset(s). I've tried multiple installs of
asterisk 1.4.2 with multiple handsets and SIP will not authorize my
phone. I'll include some verbose log messages below to show a VALID
registration and one where I'm having difficulty registering the phone.
Thanks to anyone who can lend a helping hand with this matter or offer
any insight on how to further debug. I've gone as far as packet capture
and cannot understand why using the same configs will not allow
registration of these handsets.
- sf
----------------------
Working excerpt:
        REGISTER sip:10.2.7.2 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK1029a1dd
        From: <sip:6096@10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096@10.2.7.2>
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9@10.2.7.254
        Max-Forwards: 70
        CSeq: 104 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096@10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK1029a1dd;received=10.2.7.254
        From: <sip:6096@10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096@10.2.7.2>
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9@10.2.7.254
        CSeq: 104 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Contact: <sip:6096@10.2.7.2>
        Content-Length: 0
        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK1029a1dd;received=10.2.7.254
        From: <sip:6096@10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096@10.2.7.2>;tag=as010f0581
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9@10.2.7.254
        CSeq: 104 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="3f28f962"
        Content-Length: 0
        REGISTER sip:10.2.7.2 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK2596e8d7
        From: <sip:6096@10.2.7.2>;tag=0017e0134094000e1fcda391-7d3d3796
        To: <sip:6096@10.2.7.2>
        Call-ID: 0017e013-40940007-0a17f56d-574dda32@10.2.7.254
        Max-Forwards: 70
        CSeq: 104 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096@10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK2596e8d7;received=10.2.7.254
        From: <sip:6096@10.2.7.2>;tag=0017e0134094000e1fcda391-7d3d3796
        To: <sip:6096@10.2.7.2>
        Call-ID: 0017e013-40940007-0a17f56d-574dda32@10.2.7.254
        CSeq: 104 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Contact: <sip:6096@10.2.7.2>
        Content-Length: 0
        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK2596e8d7;received=10.2.7.254
        From: <sip:6096@10.2.7.2>;tag=0017e0134094000e1fcda391-7d3d3796
        To: <sip:6096@10.2.7.2>;tag=as0a5554ff
        Call-ID: 0017e013-40940007-0a17f56d-574dda32@10.2.7.254
        CSeq: 104 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="5f5d830d"
        Content-Length: 0
        REGISTER sip:10.2.7.2 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK5153628e
        From: <sip:6096@10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096@10.2.7.2>
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9@10.2.7.254
        Max-Forwards: 70
        CSeq: 105 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096@10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Authorization: Digest
username="6096",realm="asterisk",uri="sip:10.2.7.2",response="6bec57e7aaedd046469fab89b39c024a",nonce="3f28f962",algorithm=MD5
        Content-Length: 0
        Expires: 120
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK5153628e;received=10.2.7.254
        From: <sip:6096@10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096@10.2.7.2>
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9@10.2.7.254
        CSeq: 105 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Contact: <sip:6096@10.2.7.2>
        Content-Length: 0
        SIP/2.0 200 OK
        Via: SIP/2.0/UDP
10.2.7.254:5060;branch=z9hG4bK5153628e;received=10.2.7.254
        From: <sip:6096@10.2.7.2>;tag=0017e0134094000d045a4ac2-6d217bab
        To: <sip:6096@10.2.7.2>;tag=as010f0581
        Call-ID: 0017e013-40940006-1e1b45e9-2aa6b3d9@10.2.7.254
        CSeq: 105 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Expires: 120
        Contact:
<sip:6096@10.2.7.254:5060;user=phone;transport=udp>;expires=120
        Date: Wed, 18 Apr 2007 16:30:23 GMT
        Content-Length: 0
        NOTIFY sip:6096@10.2.7.254:5060;user=phone;transport=udp SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.2:5060;branch=z9hG4bK0bca6ca8;rport
        From: "asterisk" <sip:asterisk@10.2.7.2>;tag=as6e8de8c0
        To: <sip:6096@10.2.7.254:5060;user=phone;transport=udp>
        Contact: <sip:asterisk@10.2.7.2>
        Call-ID: 77653628370961324269f47a09464e3c@10.2.7.2
        CSeq: 102 NOTIFY
        User-Agent: Asterisk PBX
        Max-Forwards: 70
        Event: message-summary
        Content-Type: application/simple-message-summary
        Content-Length: 88
        Messages-Waiting: no
        Message-Account: sip:asterisk@10.2.7.2
        Voice-Message: 0/0 (0/0)
Broken excerpt:
        REGISTER sip:10.2.5.11 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK1c7c333c
        From: <sip:6096@10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096@10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b@10.2.7.254
        Max-Forwards: 70
        CSeq: 101 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096@10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096@10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096@10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b@10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        Contact: <sip:6096@10.2.5.11>
        Content-Length: 0
        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096@10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096@10.2.5.11>;tag=as1bcacfc3
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b@10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="7c9aa295"
        Content-Length: 0
        REGISTER sip:10.2.5.11 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK4aa8977c
        From: <sip:6096@10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096@10.2.5.11>
        Call-ID: 0017e013-40940002-098fc216-7207600b@10.2.7.254
        Max-Forwards: 70
        CSeq: 101 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096@10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK4aa8977c;received=10.2.7.254
        From: <sip:6096@10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096@10.2.5.11>
        Call-ID: 0017e013-40940002-098fc216-7207600b@10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        Contact: <sip:6096@10.2.5.11>
        Content-Length: 0
        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK4aa8977c;received=10.2.7.254
        From: <sip:6096@10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096@10.2.5.11>;tag=as473694c0
        Call-ID: 0017e013-40940002-098fc216-7207600b@10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="129c8c32"
        Content-Length: 0
        REGISTER sip:10.2.5.11 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK1c7c333c
        From: <sip:6096@10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096@10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b@10.2.7.254
        Max-Forwards: 70
        CSeq: 101 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096@10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096@10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096@10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b@10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        Contact: <sip:6096@10.2.5.11>
        Content-Length: 0
        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096@10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096@10.2.5.11>;tag=as1bcacfc3
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b@10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="7c9aa295"
        Content-Length: 0
        REGISTER sip:10.2.5.11 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK4aa8977c
        From: <sip:6096@10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096@10.2.5.11>
        Call-ID: 0017e013-40940002-098fc216-7207600b@10.2.7.254
        Max-Forwards: 70
        CSeq: 101 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096@10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK4aa8977c;received=10.2.7.254
        From: <sip:6096@10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096@10.2.5.11>
        Call-ID: 0017e013-40940002-098fc216-7207600b@10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        Contact: <sip:6096@10.2.5.11>
        Content-Length: 0
        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK4aa8977c;received=10.2.7.254
        From: <sip:6096@10.2.5.11>;tag=0017e01340940002625b9586-6d83bad9
        To: <sip:6096@10.2.5.11>;tag=as473694c0
        Call-ID: 0017e013-40940002-098fc216-7207600b@10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="129c8c32"
        Content-Length: 0
        REGISTER sip:10.2.5.11 SIP/2.0
        Via: SIP/2.0/UDP 10.2.7.254:5060;branch=z9hG4bK1c7c333c
        From: <sip:6096@10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096@10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b@10.2.7.254
        Max-Forwards: 70
        CSeq: 101 REGISTER
        User-Agent: Cisco-CP7960G/8.0
        Contact:
<sip:6096@10.2.7.254:5060;user=phone;transport=udp>;+sip.instance="<urn:uuid:00000000-0000-0000-0000-0017e0134094>";+u.sip!model.ccm.cisco.com="7"
        Content-Length: 0
        Expires: 120
        SIP/2.0 100 Trying
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096@10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096@10.2.5.11>
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b@10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        Contact: <sip:6096@10.2.5.11>
        Content-Length: 0
        SIP/2.0 401 Unauthorized
        Via: SIP/2.0/UDP
10.2.7.254:50498;branch=z9hG4bK1c7c333c;received=10.2.7.254
        From: <sip:6096@10.2.5.11>;tag=0017e0134094000365f7d242-727ac396
        To: <sip:6096@10.2.5.11>;tag=as1bcacfc3
        Call-ID: 0017e013-40940003-4daaf30d-5193c63b@10.2.7.254
        CSeq: 101 REGISTER
        User-Agent: Asterisk PBX
        Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
        Supported: replaces
        WWW-Authenticate: Digest algorithm=MD5, realm="asterisk",
nonce="7c9aa295"
        Content-Length: 0
Doug Lytle
2007-Apr-18  15:56 UTC
[asterisk-users] Asterisk 1.4.2 + Cisco 7960G not registering
Steve Finkelstein wrote:> Hi all, > > I've recently upgraded to Asterisk 1.4.2, coming from 1.2.14. Using my > existing Cisco 7960G handset(s). I've tried multiple installs of > asterisk 1.4.2 with multiple handsets and SIP will not authorize my > > User-Agent: Cisco-CP7960G/8.0 >I was only able to get a stable setup after I moved my 7940 back to SIP version 7.5 Doug -- Ben Franklin quote: "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."