asterisk users - Mar 2007 - Re: asterisk-users Digest, Vol 32, Issue 106

> Lito Lampitoc wrote:
> > thanks for enlightening. So you mean, if I have 3 lines when the
> caller
> > dialled the first line and it was busy, the call will be diverted
> to the
> > next two available lines in random?
> >
>
> I don't think it's random.  I think its just sequential.  If main
> line
> is busy, try second.  If that is unavailable, then try third in
> sequence, etc.
>
> It's called "rollover" here.
Correct, its in the sequence you told the carrier you want.

Caveat, You _can_ have contention with analog lines. Meaning someone
calling in at precisely the same time as someone calling out - not
often, but it will happen. To help aleviate this, get the carrier to
roll the lines 1-2-3 and outbound you pick the lines 3-2-1.

- dbc

I think it is called "hunt group" in my neck of the woods. 

-----Original Message-----
From: David Cook [mailto:dbc_asterisk@advan.ca] 
Sent: Tuesday, March 27, 2007 6:54 AM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Re: asterisk-users Digest, Vol 32, Issue 106
> Lito Lampitoc wrote:
> > thanks for enlightening. So you mean, if I have 3 lines when the
> caller
> > dialled the first line and it was busy, the call will be diverted
> to the
> > next two available lines in random?
> >
>
> I don't think it's random.  I think its just sequential.  If main
line
> is busy, try second.  If that is unavailable, then try third in 
> sequence, etc.
>
> It's called "rollover" here.
Correct, its in the sequence you told the carrier you want.

Caveat, You _can_ have contention with analog lines. Meaning someone calling
in at precisely the same time as someone calling out - not often, but it
will happen. To help aleviate this, get the carrier to roll the lines 1-2-3
and outbound you pick the lines 3-2-1.

- dbc