asterisk users - Mar 2007 - Problem with busy and unavailable

Hi,

although setting up voicemail for busy and unavailable should be easy, things 
aren't working the way they should in my configuration (asterisk 1.2.14 
bristuffed):

Here's the relevant part of the extensions.conf:

exten => 56830976,1,Answer()
exten => 56830976,2,Dial(SIP/hbaumgart,20,tr)
exten => 56830976,3,VoiceMail,u76
exten => 56830976,4,Hangup
exten => 56830976,103,VoiceMail,b76
exten => 56830976,104,Hangup

If not all documentations that I read are wrong, this configuration should be 
correct.

And here are the corresponding debugging messages:

    -- SIP/hbaumgart-081a8f48 is busy
  == Everyone is busy/congested at this time (1:1/0/0)
    -- Executing VoiceMail("CAPI/contr1/56830976/-5", "u76")
in new stack
    -- Playing '/var/spool/asterisk/voicemail/default/76/unavail' 
(language 'en')
    -- Setting up echo canceller (PLCI=0x501, function=1, options=2, tail=64)
       > sent FACILITY_REQ (PLCI=0x501)
       > sent FACILITY_REQ (PLCI=0x501)
    -- Echo canceller successfully set up (PLCI=0x501)

Asterisk recognizes that the phone is busy, but why does it then play the 
unavailable message?

Thanks for any hint,

Stefan

You might be reading out of date documentation.  In 1.2.14, if you don't
have "priorityjumping=yes" in extensions.conf and you don't
activate
priority jumping for an individual application (for Dial(), you add
"j" to
the options string), then the jumping behaviour you are expecting to happen
(n+101) doesn't happen.

If you don't want to do this via priority jumping, you can branch based on
the ${DIALSTATUS} variable:

exten   => s,n,Dial(${ARG2}|20)
exten   => s,n,Goto(s-${DIALSTATUS},1)
exten   => s-NOANSWER,1,Voicemail(${ARG1}|u)
exten   => s-NOANSWER,n,Hangup
exten   => s-BUSY,1,Voicemail(${ARG1}|b)
exten   => s-BUSY,n,Hangup
exten   => _s-.,1,Goto(s-NOANSWER,1)

This is part of a macro invoked as Macro(mailbox,channel), but you get the
general idea.

On 3/23/07, Stefan Guenther <asterisk03@in-put.de>
wrote:
>
>
> exten => 56830976,1,Answer()
> exten => 56830976,2,Dial(SIP/hbaumgart,20,tr)
> exten => 56830976,3,VoiceMail,u76
> exten => 56830976,4,Hangup
> exten => 56830976,103,VoiceMail,b76
> exten => 56830976,104,Hangup
>
> If not all documentations that I read are wrong, this configuration should
> be
> correct.
>
> Asterisk recognizes that the phone is busy, but why does it then play the
> unavailable message?
>
>

-- 
-- 
j.
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