nik600
2007-Mar-14 10:36 UTC
[asterisk-users] Call center manager for Asterisk (Release 0.3)
Hi i just want to let you know that is available a new release of ccmanager. I've added the possibility to import queue_log information in a mysql database and to generate reports using this information. The software is in a beta state and provides this functionality: - users management - call generation (making a GET or POST request on a certain URL) - queue management (LOGIN / LOGOUT / QUEUE STATUS) - pickup a call from a queue even if the user isn't logged in the queue - outbound call in customizable context - queue stats import from queue_log - queue reports creation (using an open xml format) Please note, i think that the xml definition of a report is very important, if many people share each other their reports there is the possibility to build a reports-repository, so the final user can use many reports and, if the user know what he is doing, he can customize the reports. I am looking for people to improve this project, any help would be appreciated. - developers (php / mysql / postgres / ajax ) - tester - graphics (div & css) Here there are some screenshots https://sourceforge.net/dbimage.php?id=115442 https://sourceforge.net/dbimage.php?id=115440 https://sourceforge.net/dbimage.php?id=114381 And here there is the sourceforge project. https://sourceforge.net/projects/ccmanager Thanks, nik
Steve Totaro
2007-Mar-14 10:53 UTC
[asterisk-users] Call center manager for Asterisk (Release 0.3)
> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users- > bounces@lists.digium.com] On Behalf Of nik600 > Sent: Wednesday, March 14, 2007 12:36 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: [asterisk-users] Call center manager for Asterisk (Release0.3)> > Hi > > i just want to let you know that is available a new release ofccmanager.> > I've added the possibility to import queue_log information in a mysql > database and to generate reports using this information. > > The software is in a beta state and provides this functionality: > > - users management > - call generation (making a GET or POST request on a certain URL) > - queue management (LOGIN / LOGOUT / QUEUE STATUS) > - pickup a call from a queue even if the user isn't logged in thequeue> - outbound call in customizable context > - queue stats import from queue_log > - queue reports creation (using an open xml format) > > Please note, i think that the xml definition of a report is very > important, if many people share each other their reports there is the > possibility to build a reports-repository, so the final user can use > many reports and, if the user know what he is doing, he can customize > the reports. > > I am looking for people to improve this project, any help would be > appreciated. > > - developers (php / mysql / postgres / ajax ) > - tester > - graphics (div & css) > > Here there are some screenshots > > https://sourceforge.net/dbimage.php?id=115442 > https://sourceforge.net/dbimage.php?id=115440 > https://sourceforge.net/dbimage.php?id=114381 > > And here there is the sourceforge project. > > https://sourceforge.net/projects/ccmanager > > Thanks, nikNik, This looks REALLY COOL! Just an FYI in case you didn't know, there is also a callcenter asterisk mailing list that you could post this to. I am not sure how many users are subscribed but it is most certainly more of your target audience. At any rate, I can't wait to get this setup and take it for a test drive. I will provide and feedback and help that I can. Is your plan to make this a commercial product sometime down the road? Thanks, Steve Totaro http://www.asteriskhelpdesk.com KB3OPB
nik600
2007-Mar-15 00:50 UTC
[asterisk-users] Re: Call center manager for Asterisk (Release 0.3)
just to let you know that i've started a mailing list on sourceforge ccmanager-users@lists.sourceforge.net You can subscribe here https://lists.sourceforge.net/lists/listinfo/ccmanager-users Other news regarding ccmanager will be posted on this mailing list, i invite interested people to subscribe. Thanks On 3/14/07, nik600 <nik600@gmail.com> wrote:> Hi > > i just want to let you know that is available a new release of ccmanager. > > I've added the possibility to import queue_log information in a mysql > database and to generate reports using this information. > > The software is in a beta state and provides this functionality: > > - users management > - call generation (making a GET or POST request on a certain URL) > - queue management (LOGIN / LOGOUT / QUEUE STATUS) > - pickup a call from a queue even if the user isn't logged in the queue > - outbound call in customizable context > - queue stats import from queue_log > - queue reports creation (using an open xml format) > > Please note, i think that the xml definition of a report is very > important, if many people share each other their reports there is the > possibility to build a reports-repository, so the final user can use > many reports and, if the user know what he is doing, he can customize > the reports. > > I am looking for people to improve this project, any help would be appreciated. > > - developers (php / mysql / postgres / ajax ) > - tester > - graphics (div & css) > > Here there are some screenshots > > https://sourceforge.net/dbimage.php?id=115442 > https://sourceforge.net/dbimage.php?id=115440 > https://sourceforge.net/dbimage.php?id=114381 > > And here there is the sourceforge project. > > https://sourceforge.net/projects/ccmanager > > Thanks, nik >
Germán Aracil Boned
2007-Mar-16 12:11 UTC
[asterisk-users] Call center manager for Asterisk (Release 0.3)
This work with real time ? nik600 escribi?:> Hi > > i just want to let you know that is available a new release of ccmanager. > > I've added the possibility to import queue_log information in a mysql > database and to generate reports using this information. > > The software is in a beta state and provides this functionality: > > - users management > - call generation (making a GET or POST request on a certain URL) > - queue management (LOGIN / LOGOUT / QUEUE STATUS) > - pickup a call from a queue even if the user isn't logged in the queue > - outbound call in customizable context > - queue stats import from queue_log > - queue reports creation (using an open xml format) > > Please note, i think that the xml definition of a report is very > important, if many people share each other their reports there is the > possibility to build a reports-repository, so the final user can use > many reports and, if the user know what he is doing, he can customize > the reports. > > I am looking for people to improve this project, any help would be > appreciated. > > - developers (php / mysql / postgres / ajax ) > - tester > - graphics (div & css) > > Here there are some screenshots > > https://sourceforge.net/dbimage.php?id=115442 > https://sourceforge.net/dbimage.php?id=115440 > https://sourceforge.net/dbimage.php?id=114381 > > And here there is the sourceforge project. > > https://sourceforge.net/projects/ccmanager > > Thanks, nik > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >