lists@infoway.net
2006-Dec-21 12:57 UTC
[asterisk-users] GXP-2000 and Asterisk Configuration
Hello, We are having a hard time making the GXP-2000 work reliably with Asterisk. We have several clients using the GXP-2000. These phones are behing NAT and our Asterisk server has a public IP (no NAT). The biggest problem we face is the clients complain of random, but frequent, calls (in or out) where there is no audio. We have enabled STUN on the phones and when we do a "sip show peer X", we see that the Addr->IP and Reg. Contact fields both have the public IP of each respective client. When we do a "sip debug peer X", we notice that Asterisk displays Warning: 399 207.XXX.XXX.XXX "detected NAT type is symmetric NAT". We also noticed that some of our other clients show a different debug information Warning: 399 72.XXX.XXX.XXX "detected NAT type is port restricted cone". Even worse, for some for example, one client that has multiple GXP-2000, some of them report the NAT as being symmetric and some report it as being port restricted. The phones are Grandstream GXP2000 1.1.1.14 and we are running Asterisk 1.2.13. What should be the proper setting in Asterisk for the nat option in the sip peer? What should be the proper settings in the GXP-2000 phone itself? I was recommended on the list that I use nat=route and to disable the STUN server on the GXP-2000. However, even though that seemed to work at first, it still presented the problem of calls with no audio. Thanks