Just emailing the list to see if anyone out there has used Vitelity? If so what has been your experience with service, support etc? Thanks Curt
We're using vitelity, not in large scale call center type numbers, but any long distance numbers we dial go out their system. They've been working great, but if you expect support for an asterisk system, don't bother calling them. The furthest they'll go is telling you that there are configs on the web and if you're not using a regular IP phone, they can't help you. We did have a hiccup with them yesterday, but other than that, calls are clear and seem to succeed well. On Wed, 2006-12-13 at 08:54 -0600, Curt Shaffer wrote:> Just emailing the list to see if anyone out there has used Vitelity? If so > what has been your experience with service, support etc? > > > Thanks > > Curt > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Aaron Daniel Senior Voice Analyst Sam Houston State University amdtech@shsu.edu (936) 294-4198
I have a development box connected to them and place calls on it from time to time and let family members use it. I have never had any problems, but my usage is rather light and outages might not be noticed with the low volume of calling. On 12/13/06, Curt Shaffer <cshaffer@gmail.com> wrote:> > Just emailing the list to see if anyone out there has used Vitelity? If so > what has been your experience with service, support etc? > > > Thanks > > Curt > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- Bruce Nortex Networks -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061213/6603f42a/attachment.htm
We have been testing them for about a month on outbound only. All I have to say is good luck getting setup. It took us several months just to get a test account and now that we want to actually get service we can't get anyone over there to return our e-mails or calls. They are great for calls but their sales and service departments really need some work. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Curt Shaffer Sent: Wednesday, December 13, 2006 8:55 AM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [asterisk-users] anyone used vitelity? Just emailing the list to see if anyone out there has used Vitelity? If so what has been your experience with service, support etc? Thanks Curt _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users