Roger Lewau
2006-Nov-29 08:34 UTC
[asterisk-users] Blind transfer # not working for forwarded or picked calls
Hello list We have a situation where calls need to be transfered to another extension. We are using # to accomplish this but we found this is only working for calls answered at the original called extension. If the call has been forwarded to another extension or if the call has been picked up by any other phone in the same pickup group the # key does not work. How can we solve this issue? Any parameters that need to be set? We are using Asterisk 1.2.13 Kind regards Roger -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20061129/9d741d3a/attachment.htm
Roger Lewau
2006-Dec-04 23:47 UTC
[asterisk-users] RESEND: Blind transfer # not working for forwarded or picked calls
Resending this since I got no response.... Hello list We have a situation where calls need to be transfered to another extension. We are using # to accomplish this but we found this is only working for calls answered at the original called extension. If the call has been forwarded to another extension or if the call has been picked up by any other phone in the same pickup group the # key does not work. How can we solve this issue? Any parameters that need to be set? We are using Asterisk 1.2.13 Kind regards Roger
Eric "ManxPower" Wieling
2006-Dec-05 07:06 UTC
[asterisk-users] RESEND: Blind transfer # not working for forwarded or picked calls
Roger Lewau wrote:> Resending this since I got no response.... > > > Hello list > > We have a situation where calls need to be transfered to another extension. > We are using # to accomplish this but we found this is only working for > calls answered at the original called extension. If the call has been > forwarded to another extension or if the call has been picked up by any > other phone in the same pickup group the # key does not work. How can we > solve this issue? Any parameters that need to be set? > > We are using Asterisk 1.2.13The t and or T option to Dial must be set.
Roger Lewau
2006-Dec-05 14:11 UTC
SV: [asterisk-users] RESEND: Blind transfer # not working forforwarded or picked calls
Fr?n: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] F?r Eric "ManxPower" Wieling Skickat: den 5 december 2006 15:06 Till: Asterisk Users Mailing List - Non-Commercial Discussion ?mne: Re: [asterisk-users] RESEND: Blind transfer # not working forforwarded or picked calls Roger Lewau wrote:> Resending this since I got no response.... > > > Hello list > > We have a situation where calls need to be transfered to anotherextension.> We are using # to accomplish this but we found this is only working > for calls answered at the original called extension. If the call has > been forwarded to another extension or if the call has been picked up > by any other phone in the same pickup group the # key does not work. > How can we solve this issue? Any parameters that need to be set? > > We are using Asterisk 1.2.13The t and or T option to Dial must be set. --- T and t is set for the dialed extension. If you answer the dialed extension by picking up the handset you can use the # key to transfer the call. But if you pickup the call from any other extension with *8 or if you had unconditional forwarding on the dialed extension, the extension who pickup or receive the call from forwarding is not able to use the # key to further transfer the call. Kind regards Roger