asterisk users - Oct 2006 - checking 'voicemail" externally - doesn't work

Can not check voice mail-box externally.

I'm trying to log-in externally (from PSTN line) to check my
"voice-mail" so I created context to authenticate log-in
...
exten => 7,4,Authenticate(01894546)
exten => 7,5,DISA(4789|disa-access)

Authentication works OK, I get inside dial none enter my mailbox
extension but it doesn't accept my mailbox password even though it is
the correct one.
It keep asking me for mailbox, password:

Executing VoiceMailMain("SIP/pstn-1270-0819a1f0",
"pstn1270") in new
stack
    -- Playing 'vm-login' (language 'en')
    -- Playing 'vm-password' (language 'en')
    -- Incorrect password '123' for user 'tn12701' (context =
default)

Could the problem be that the user: "pstn1270" is truncated
'tn12701' ?

When I try to check the mailbox internally for user who doesn't have a
mailbox, it works OK:
vm_execmain: Specified user '218' not found (check voicemail.conf and/or
realtime config).  Falling back to authentication mode.
    -- Playing 'vm-login' (language 'en')
    -- Playing 'vm-password' (language 'en')

Though, when I log-in externally, it doesn't display that message:
Specified user '218' not found...
It just asking me for password and telling me it is incorrect one; even
though it is the correct one.

Using latest Asterisk-1.2.13
-- 
#Joseph

Why are you using Disa to get to the voicemail? What if you dont use it? How
are you dialing pstn on your phone anyways?

On 10/22/06, Joseph <syscon@interbaun.com> wrote:
>
> Can not check voice mail-box externally.
>
> I'm trying to log-in externally (from PSTN line) to check my
> "voice-mail" so I created context to authenticate log-in
> ...
> exten => 7,4,Authenticate(01894546)
> exten => 7,5,DISA(4789|disa-access)
>
> Authentication works OK, I get inside dial none enter my mailbox
> extension but it doesn't accept my mailbox password even though it is
> the correct one.
> It keep asking me for mailbox, password:
>
> Executing VoiceMailMain("SIP/pstn-1270-0819a1f0",
"pstn1270") in new
> stack
>     -- Playing 'vm-login' (language 'en')
>     -- Playing 'vm-password' (language 'en')
>     -- Incorrect password '123' for user 'tn12701' (context
= default)
>
> Could the problem be that the user: "pstn1270" is truncated
'tn12701' ?
>
> When I try to check the mailbox internally for user who doesn't have a
> mailbox, it works OK:
> vm_execmain: Specified user '218' not found (check voicemail.conf
and/or
> realtime config).  Falling back to authentication mode.
>     -- Playing 'vm-login' (language 'en')
>     -- Playing 'vm-password' (language 'en')
>
> Though, when I log-in externally, it doesn't display that message:
> Specified user '218' not found...
> It just asking me for password and telling me it is incorrect one; even
> though it is the correct one.
>
> Using latest Asterisk-1.2.13
> --
> #Joseph
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On 23/10/2006, at 10:13 AM, Joseph wrote:
> I'm trying to log-in externally (from PSTN line) to check my
> "voice-mail" so I created context to authenticate log-in
Just create an inbound route to VoiceMailMain(). Then, press "*"  
during the outbound message and it'll prompt you for a password. Hey  
presto, you're inside your voicemail!

cYa,
Avi

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