Hi all, I've searched around and haven't found much of an answer to my issue. Any advice from you would be appreciated. Problem: Need to take an inbound call from our PRI and forward it to another PSTN user via the PRI, sending the original callers id with it. I know this can be done since we currently use an 800 service that does it. You call the 800 number; they answer and put you on hold. They then outcall to the pstn numbers we have defined and the incoming call shows up with the original callers CID, we answer and have options to accept or reject the call. So I know the 800 provider is staying in the middle of the call and not just performing a redirect to us. I've tried the various CID settings in Asterisk, but am not able to use anything but our DID numbers for our outbound caller id. My telco has been unresponsive to this issue. Does anyone know if it's possible with a PRI or do you have to have some other type of PSTN connection such as SS7? Thanks!! --Shawn
Lacy Moore - Aspendora
2006-Sep-26 10:49 UTC
[asterisk-users] PRI Outbound CallerID Question
Yes, it is possible. But, your Telco has to support this. Your Telco has to give you the ability to set your caller ID. Some providers (and it sounds like yours may be one of them) only allow you to use numbers which you are authorized to use (such as your DIDs). On 9/26/06, Shawn Kelley <shawn@accenttek.com> wrote:> > Hi all, > I've searched around and haven't found much of an answer to my issue. Any > advice from you would be appreciated. > > Problem: Need to take an inbound call from our PRI and forward it to > another > PSTN user via the PRI, sending the original callers id with it. > I know this can be done since we currently use an 800 service that does > it. > You call the 800 number; they answer and put you on hold. They then > outcall > to the pstn numbers we have defined and the incoming call shows up with > the > original callers CID, we answer and have options to accept or reject the > call. > > So I know the 800 provider is staying in the middle of the call and not > just > performing a redirect to us. > > I've tried the various CID settings in Asterisk, but am not able to use > anything but our DID numbers for our outbound caller id. > > My telco has been unresponsive to this issue. > > Does anyone know if it's possible with a PRI or do you have to have some > other type of PSTN connection such as SS7? > > Thanks!! > --Shawn > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- Lacy Moore Aspendora, Inc. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060926/7008363a/attachment.htm
Besides for what Lacy answered, have you tried NOT playing with setting CID? Just do a blind xfer, or just use dial whatever on the DID itself. If that doesn't work then like Lacy said your provider might be blocking it. On 9/26/06, Shawn Kelley <shawn@accenttek.com> wrote:> Hi all, > I've searched around and haven't found much of an answer to my issue. Any > advice from you would be appreciated. > > Problem: Need to take an inbound call from our PRI and forward it to another > PSTN user via the PRI, sending the original callers id with it. > I know this can be done since we currently use an 800 service that does it. > You call the 800 number; they answer and put you on hold. They then outcall > to the pstn numbers we have defined and the incoming call shows up with the > original callers CID, we answer and have options to accept or reject the > call. > > So I know the 800 provider is staying in the middle of the call and not just > performing a redirect to us. > > I've tried the various CID settings in Asterisk, but am not able to use > anything but our DID numbers for our outbound caller id. > > My telco has been unresponsive to this issue. > > Does anyone know if it's possible with a PRI or do you have to have some > other type of PSTN connection such as SS7? > > Thanks!! > --Shawn > > > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
There seems to be three tiers in my experience: 1. Only your DID's 2. Arbitrary, but the pilot number of the PRI will appear if you suppress your Caller ID 3. Completely arbitrary, including <null> <--this is the fa shizzle So you want 2) or 3) but definitely it is a telco thing. You need to sweetly social engineer someone in the call centre at your telco. -----Original Message----- From: Lacy Moore - Aspendora [mailto:aspendora@gmail.com] Sent: Tuesday, September 26, 2006 11:50 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: Re: [asterisk-users] PRI Outbound CallerID Question Yes, it is possible. But, your Telco has to support this. Your Telco has to give you the ability to set your caller ID. Some providers (and it sounds like yours may be one of them) only allow you to use numbers which you are authorized to use (such as your DIDs). On 9/26/06, Shawn Kelley < shawn@accenttek.com <mailto:shawn@accenttek.com>> wrote:Hi all, I've searched around and haven't found much of an answer to my issue. Any advice from you would be appreciated. Problem: Need to take an inbound call from our PRI and forward it to another PSTN user via the PRI, sending the original callers id with it. I know this can be done since we currently use an 800 service that does it. You call the 800 number; they answer and put you on hold. They then outcall to the pstn numbers we have defined and the incoming call shows up with the original callers CID, we answer and have options to accept or reject the call. So I know the 800 provider is staying in the middle of the call and not just performing a redirect to us. I've tried the various CID settings in Asterisk, but am not able to use anything but our DID numbers for our outbound caller id. My telco has been unresponsive to this issue. Does anyone know if it's possible with a PRI or do you have to have some other type of PSTN connection such as SS7? Thanks!! --Shawn _______________________________________________ --Bandwidth and Colocation provided by Easynews.com <http://Easynews.com> -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users <http://lists.digium.com/mailman/listinfo/asterisk-users> -- Lacy Moore Aspendora, Inc. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060926/3eb6300e/attachment.htm
Shawn Kelley wrote:> Hi all, > I've searched around and haven't found much of an answer to my issue. Any > advice from you would be appreciated. > > Problem: Need to take an inbound call from our PRI and forward it to another > PSTN user via the PRI, sending the original callers id with it. > I know this can be done since we currently use an 800 service that does it. > You call the 800 number; they answer and put you on hold. They then outcall > to the pstn numbers we have defined and the incoming call shows up with the > original callers CID, we answer and have options to accept or reject the > call. > > So I know the 800 provider is staying in the middle of the call and not just > performing a redirect to us. > > I've tried the various CID settings in Asterisk, but am not able to use > anything but our DID numbers for our outbound caller id. > > My telco has been unresponsive to this issue. > > Does anyone know if it's possible with a PRI or do you have to have some > other type of PSTN connection such as SS7? > > Thanks!! > --Shawn >Shawn, 1) When a call comes in, put the original CALLERID(number) into a variable. This way, if you mess with the real CALLERIDNUM through your dialplan you can always set it back. I like to use KKFROMCID to make sure that no scripts, Asterisk, etc mess with my original CID! 2) Get a telco that lets you set any CID. I don't know if I just look trustworthy or something, but I have had no problems whatsoever getting several LECs and CLECs in multiple states to let me set any CID I want. Looking at the other posts, it seems that some people have problems with that. I never considered it to be a big deal, just a cool privilege that you gain with a PRI... It seems that isn't the case with some telcos. 3) I don't know if this works or not, but I could swear that there is a redirect possible on PRI (similar to SIP 302). I don't know if app_transfer (and your telco) support it, but it would be really cool because it would save you in terms of the number of used channels. (Using 0 channels instead of 2). Check this thread: http://lists.digium.com/pipermail/asterisk-users/2003-May/004594.html -- Kristian Kielhofner