asterisk users - Sep 2006 - Using Asterisk with IVR connected with legacy pbx via rs-232

Hi,

I have some cases that I need to use Asterisk as an IVR/VoiceMail only. It
will be connected to legacy pbx using a serial port (R2-232) to exchange
integrations and/or messages to allow pbx to send to terminal extensions
'message indications' (a led on in KS).

I know Asterisk can do it alone and better, but in some cases isn't possible
to change the pbx structure and this protocol via rs-232 is widely used for
some big pbx systems.

Any direction? Is there already a solution for this? Or I need to do a
custom development?

Thanks in advance!

Paulo
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HI.

Depends the kind of PBX are you using. For example in some cases like 
Meridian is imposible to integrate the legacy PBX funcinalities like light 
on the phone for indicate the voicemail sign. So i don´t know other systems 
but i integrate the voicemail, IVR and ACD module with Meridian Option 11 
and its works perfect. So the only problem that a got was the MWI on the 
existing meridian phone. We resolve the issue using the mail notification. 
But i got some ideas how to resolve the MWI issue but you need some develop 
depending of the Legacy PBX.

Any.

Let me know.

Cristian.




>From: "Paulo Garcia" <paulo.astuser@gmail.com>
>Reply-To: Asterisk Users Mailing List - Non-Commercial 
>Discussion<asterisk-users@lists.digium.com>
>To: asterisk-users@lists.digium.com
>Subject: [asterisk-users] Using Asterisk with IVR connected with legacy 
>pbxvia rs-232
>Date: Thu, 21 Sep 2006 09:13:14 -0300
>
>Hi,
>
>I have some cases that I need to use Asterisk as an IVR/VoiceMail only. It
>will be connected to legacy pbx using a serial port (R2-232) to exchange
>integrations and/or messages to allow pbx to send to terminal extensions
>'message indications' (a led on in KS).
>
>I know Asterisk can do it alone and better, but in some cases isn't 
>possible
>to change the pbx structure and this protocol via rs-232 is widely used for
>some big pbx systems.
>
>Any direction? Is there already a solution for this? Or I need to do a
>custom development?
>
>Thanks in advance!
>
>Paulo
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