Zeeshan Zakaria
2006-Sep-20 05:34 UTC
[asterisk-users] Forwarding the Ring Group and Calls coming in to Queues
My client needs an option to forward the incoming calls to the ring group and to the queues to his other number when he closes his office. By default, at 9 PM the incoming calls are forwarded automatically. But he wants something so that if he closes earlier, he can forward the incoming calls manually, or if nobody answers any of the ring group phones in regular hours, after 60 sec instead of activating voicemail, call should be forwarded to his other office number. First, he has option 0 which activated the ring group of 4 extensions. How can I do so that he can manually forward this ring group to his other office number, so that when caller presses 0, call doesn't go to the ring group and is forwarded instead. Second, on pressing other options, like 2, or 3, queues are activated. How can I do that he can manually forward these incoming calls to the other number. All this I can do for individual extensions, but don't know how to do it for the ring group or for the queues. Please guide me on how to do this. -- Zeeshan A Zakaria -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060920/8d449c32/attachment.htm