Can anyone help me with information on how to implement or use the Attended transfer and parking calls? I have tried the extension 700 getting a number for the parked call but I was never been able to retrieve the call (don't know how) by dialing the indicated extension number. Also, we need to learn how to transfer a call by talking first to the extension before actually transfering the call (I assume this is called attended transfer?). Any help will be highly appreciated. Elpidio -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060915/d74ae599/attachment.htm
Andrew Joakimsen
2006-Sep-15 12:13 UTC
[asterisk-users] Attended transfer and parking calls
What sort of handset/ata are you using? On the IP phones it should all be in the menus. On the ATAs we use blind transfer would be <flash> and dial the numbe to transfer too, then hang up. Attened transfer is the same thing, except you wait for the other party to answer then hang up, the call is connected. Call park would be the same thing. <flash> 700 [seven zero one] hangup. Then dial 701 to get the call back, you need include => parkedcalls in the correct place of your extensions.conf On 9/15/06, Elpidio Ramos <elpidio@ramosoft.com> wrote:> > Can anyone help me with information on how to implement or use the Attended > transfer and parking calls? > > I have tried the extension 700 getting a number for the parked call but I > was never been able to retrieve the call (don't know how) by dialing the > indicated extension number. > > Also, we need to learn how to transfer a call by talking first to the > extension before actually transfering the call (I assume this is called > attended transfer?). > > Any help will be highly appreciated. > > > Elpidio > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-users > > >