I have queue with member defined as:
member => Agent/SIP/148,1
member => Agent/SIP/143,2
And when I do show queues this is what I see.
pbx*CLI> show queues
prodaja has 0 calls (max 5) in 'rrmemory' strategy (0s holdtime),
W:10, C:0
, A:1, SL:0.0% within 60s
Members:
Agent/SIP/148 with penalty 1 (Unavailable) has taken no calls yet
Agent/SIP/143 with penalty 2 (Unavailable) has taken no calls yet
No Callers
pbx*CLI>
Why are my agents Unavailable? How to make them available?
--
Tomislav Par?ina
Lama Computers Split
Stinice 12, 21000 Split
Tel.: +385(21)495148
Mob.: +385(91)1212148
SIP: tomo@pbx.lama.hr
e-mail: tparcina#lama.hr
http://www.lama.hr
Hello, You don't need Agent. Use this instead: member => SIP/148,1 member => SIP/143,2 Agent is for members defined in agents.conf. bye, Zsolt On 9/13/06, Tomislav Par?ina <tparcina@lama.hr> wrote:> I have queue with member defined as: > member => Agent/SIP/148,1 > member => Agent/SIP/143,2 > > And when I do show queues this is what I see. > > pbx*CLI> show queues > prodaja has 0 calls (max 5) in 'rrmemory' strategy (0s holdtime), W:10, C:0 > , A:1, SL:0.0% within 60s > Members: > Agent/SIP/148 with penalty 1 (Unavailable) has taken no calls yet > Agent/SIP/143 with penalty 2 (Unavailable) has taken no calls yet > No Callers > pbx*CLI> > > Why are my agents Unavailable? How to make them available? > > -- > Tomislav Par?ina > Lama Computers Split > Stinice 12, 21000 Split > Tel.: +385(21)495148 > Mob.: +385(91)1212148 > SIP: tomo@pbx.lama.hr > e-mail: tparcina#lama.hr > http://www.lama.hr
Tomislav Par?ina wrote:> I have queue with member defined as: > member => Agent/SIP/148,1 > member => Agent/SIP/143,2 > > And when I do show queues this is what I see. > > pbx*CLI> show queues > prodaja has 0 calls (max 5) in 'rrmemory' strategy (0s holdtime), W:10, C:0 > , A:1, SL:0.0% within 60s > Members: > Agent/SIP/148 with penalty 1 (Unavailable) has taken no calls yet > Agent/SIP/143 with penalty 2 (Unavailable) has taken no calls yetYou probably already figured this out, but you use either Agent or SIP, not both. Use Agent if they login through AgentLogin or SIP if it is calling the SIP phone directly. Kevin
In article <45086876.50907@wunderkin.com>, asterisk@wunderkin.com says...> You probably already figured this out, but you use either Agent or SIP, > not both. Use Agent if they login through AgentLogin or SIP if it is > calling the SIP phone directly.Yes, I have figured it out later. It should go like this: member => SIP/148,1 member => SIP/143,2 -- Tomislav Par?ina Lama Computers Split Stinice 12, 21000 Split Tel.: +385(21)495148 Mob.: +385(91)1212148 SIP: tomo@pbx.lama.hr e-mail: tparcina#lama.hr http://www.lama.hr