I've been playing a lot with AEL and one thing seems to be perplexing me, it's regarding actions taken using the IFTIME command, and they don't seem to be having much affect. Here's my AEL script: // Main menu configuration context mainmenu { includes { default; }; 1 => goto canadamenu|s|1; 2 => goto usmenu|s|1; 3 => &agentqueue(mx); 4 => goto adminmenu|s|1; // T1 PRI 2977 => goto s|1; s => { Ringing(); Wait(1); Set(attempts=0); Answer(); Wait(1); if( $[IFTIME(06:00-11:59,mon-fri,*,*) | IFTIME(07:00-11:59,sat,*,*) | IFTIME(08:00-11:59,sun,*,*)]) { // Morning Background('menu/tlc-good-morning'); } if( $[IFTIME(12:00-16:59,*,*,*)] ) { // Afternoon Background('menu/tlc-good-afternoon'); } if( $[IFTIME(17:00-20:00,mon-fri,*,*) | IFTIME(17:00-18:00,sat-sun,*,*) ] ) { // Evening Background('menu/tlc-good-evening'); } else { Background('menu/tlc-after-hours'); WaitExten(5); goto default|200|1; // General Mailbox Hangup(); }; repeat: // Main Set(attempts=$[${attempts} + 1]); Background('menu/tlc-home-menu'); WaitExten(5); if( ${attempts} < 2 ) goto repeat; &adminqueue(operator); Hangup(); }; }; The above is fairly self explanatory, and based on what I could glean through googling, it should be correct. Though I've tried different variations on the above implementation of the IFTIME calls. (using else if, IFTIME by itself etc.) What happens, is that it only plays the good morning greeting at any time during the day. What am I doing wrong?