asterisk users - Aug 2006 - * during voicemail greeting to access mailbox

I'm trying to allow access to an individuals mailbox by having them dial
their own DID, wait for their voicemail greeting and pressing * (to be
followed by a password prompt).
 
For some reason I thought that this functionality was built-in to
Voicemail but must not be since it doesn't work...(I do see * being
pressed in debug logs but no action follows).  I did find the following
in the wiki:
 
Also. during the prompt if the caller presses: 
 '*' - the call jumps to extension 'a' in the current voicemail
context.
This needs an example 
 '#' - the greeting and/or instructions are stopped and recording starts
immediately. 

When using the zero '0' and star '*' it's important to note
that the
context you placed the application voicemail in is irrelvant, it's the
context for the voicemail box that we're looking for in the dialplan for
the jump to the 'a' or 'o' extention. 
I tested this using a macro to call voicemail and pressing '0' and/or
'*' first jumped back to the macro that called voicemail, to look for
'o' and/or 'a' in that macro, if it failed it jumpted to the
context
defined in voicemail.conf. I'm running CVS version 1.07 
 
I have added an 'a' extension to the voicemail context but still
nothing.  Does anyone have this working? btw I'm using 1.2.1
 

  Marty 

 
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I have it working, it's a rather handy feature.

You need to make the a extensions, as you have learned, pointing to the 
VoiceMailMain application.

On my system, I use macros for the extension handling (ie. dialing an 
extension runs a macro that rings the phone, sends to voicemail based on the 
status of the extension, etc.)  My I put this extension in the actual macro.  
Failing that, it might work if it's in the context that your extensions are 
in.  It has to be in the same context that called the voicemail busy or 
no-answer application.

Best of luck, let me know if it doesn't work, and we'll follow up from
there.

-Tim

On August 30, 2006 23:39, Marty Mastera wrote:
> I'm trying to allow access to an individuals mailbox by having them
dial
> their own DID, wait for their voicemail greeting and pressing * (to be
> followed by a password prompt).
>
> For some reason I thought that this functionality was built-in to
> Voicemail but must not be since it doesn't work...(I do see * being
> pressed in debug logs but no action follows).  I did find the following
> in the wiki:
>
> Also. during the prompt if the caller presses:
>  '*' - the call jumps to extension 'a' in the current
voicemail context.
> This needs an example
>  '#' - the greeting and/or instructions are stopped and recording
starts
> immediately.
>
> When using the zero '0' and star '*' it's important to
note that the
> context you placed the application voicemail in is irrelvant, it's the
> context for the voicemail box that we're looking for in the dialplan
for
> the jump to the 'a' or 'o' extention.
> I tested this using a macro to call voicemail and pressing '0'
and/or
> '*' first jumped back to the macro that called voicemail, to look
for
> 'o' and/or 'a' in that macro, if it failed it jumpted to
the context
> defined in voicemail.conf. I'm running CVS version 1.07
>
> I have added an 'a' extension to the voicemail context but still
> nothing.  Does anyone have this working? btw I'm using 1.2.1
>
>
>   Marty
-- 
Tim St. Pierre

IP telephony specialist
sip://5101@communicatefreely.net
Toronto: 647 722 6930
Toll-Free 1 888 488 6940
tim@communicatefreely.net
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