Curt Shaffer
2006-Aug-16 08:14 UTC
[asterisk-users] polycom config error 0x4020: possibly related to RE:Polycom upgrade issue?
I posted earlier about an application not found error. I have manually
pointed the phone at the server but it just does not seem to ever even hit
it. I am going to do some network captures here soon after I walk away from
this computer for a while. But here is another question which I am not sure
if it may be related. After loading the application successfully on other
phones I get config error 0x4020 and it just keeps rebooting through this
whole process. I have checked my configs and checked them twice against all
documentation I could find, and from what I see they are OK. I have posted
one here for you all to look at and maybe you can see something I am
missing.
############
MAC.cfg (located in /ftproot/
<?xml version="1.0" standalone="yes"?>
<!-- Default Master SIP Configuration File-->
<!-- Edit and rename this file to <Ethernet-address>.cfg for each
phone.-->
<!-- $Revision: 1.13 $ $Date: 2004/11/26 23:30:44 $ -->
<APPLICATION APP_FILE_PATH="sip.ld"
CONFIG_FILES="x102/x102.cfg, sip.cfg"
MISC_FILES="" LOG_FILE_DIRECTORY="x102"/>
##
X102.cfg (located in /ftproot/x102)
<?xml version="1.0" standalone="yes"?>^M
<PHONE_CONFIG>
<OVERRIDES reg.1.server.1.expires="60"
reg.1.address="102"
voIpProt.SIP.outboundProxy.port="" log.level.change.cfg="0"
_.0x20._log.level.change.sip="0" log.render.level="0"
tcpIpApp.sntp.gmtOffset="-21600"
tcpIpApp.sntp.address="xxx.xxx.xxx.xxx"
reg.1.server.1.address="xxx.xxx.xxx.xxx"
reg.1.auth.password="1234"
reg.1.auth.userId="102" voIpProt.server.1.register=""
reg.1.displayName="Test"
voIpProt.server.1.address="xxx.xxx.xxx.xxx"
reg.1.ringType="8"/>
</PHONE_CONFIG>
I also have a 00000000.cfg file in this directory that has the following:
##
00000000.cfg
<?xml version="1.0" standalone="yes"?>
<!-- Default Master SIP Configuration File-->
<!-- Edit and rename this file to <Ethernet-address>.cfg for each
phone.-->
<!-- $Revision: 1.14 $ $Date: 2005/07/27 18:43:30 $ -->
<APPLICATION APP_FILE_PATH="sip.ld" CONFIG_FILES="phone1.cfg,
sip.cfg"
MISC_FILES="" LOG_FILE_DIRECTORY=""
OVERRIDES_DIRECTORY=""
CONTACTS_DIRECTORY=""/>
Any help would be appreciated. And I realize this is more of a Polycom
question rather than an Asterisk question so if anyone can point me to a
good polycom list I would appreciate it as well.
Thanks
Curt
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Michael Welter
2006-Aug-16 08:39 UTC
[asterisk-users] polycom config error 0x4020: possibly related to RE:Polycom upgrade issue?
I would get the same error when trying to use sftp. Switching to ftp eliminated the problem. Curt Shaffer wrote:> I posted earlier about an application not found error. I have manually > pointed the phone at the server but it just does not seem to ever even > hit it. I am going to do some network captures here soon after I walk > away from this computer for a while. But here is another question which > I am not sure if it may be related. After loading the application > successfully on other phones I get config error 0x4020 and it just keeps > rebooting through this whole process. I have checked my configs and > checked them twice against all documentation I could find, and from what > I see they are OK. I have posted one here for you all to look at and > maybe you can see something I am missing. > > > > ############ > > MAC.cfg (located in /ftproot/ > > > > <?xml version="1.0" standalone="yes"?> > > <!-- Default Master SIP Configuration File--> > > <!-- Edit and rename this file to <Ethernet-address>.cfg for each phone.--> > > <!-- $Revision: 1.13 $ $Date: 2004/11/26 23:30:44 $ --> > > <APPLICATION APP_FILE_PATH="sip.ld" CONFIG_FILES="x102/x102.cfg, > sip.cfg" MISC_FILES="" LOG_FILE_DIRECTORY="x102"/> > > > > ## > > X102.cfg (located in /ftproot/x102) > > > > <?xml version="1.0" standalone="yes"?>^M > > <PHONE_CONFIG> > > <OVERRIDES reg.1.server.1.expires="60" reg.1.address="102" > voIpProt.SIP.outboundProxy.port="" log.level.change.cfg="0" > _.0x20._log.level.change.sip="0" log.render.level="0" > tcpIpApp.sntp.gmtOffset="-21600" tcpIpApp.sntp.address="xxx.xxx.xxx.xxx" > reg.1.server.1.address="xxx.xxx.xxx.xxx" reg.1.auth.password="1234" > reg.1.auth.userId="102" voIpProt.server.1.register="" > reg.1.displayName="Test" voIpProt.server.1.address="xxx.xxx.xxx.xxx" > reg.1.ringType="8"/> > > </PHONE_CONFIG> > > > > I also have a 00000000.cfg file in this directory that has the following: > > > > ## > > 00000000.cfg > > > > <?xml version="1.0" standalone="yes"?> > > <!-- Default Master SIP Configuration File--> > > <!-- Edit and rename this file to <Ethernet-address>.cfg for each phone.--> > > <!-- $Revision: 1.14 $ $Date: 2005/07/27 18:43:30 $ --> > > <APPLICATION APP_FILE_PATH="sip.ld" CONFIG_FILES="phone1.cfg, sip.cfg" > MISC_FILES="" LOG_FILE_DIRECTORY="" OVERRIDES_DIRECTORY="" > CONTACTS_DIRECTORY=""/> > > > > Any help would be appreciated. And I realize this is more of a Polycom > question rather than an Asterisk question so if anyone can point me to a > good polycom list I would appreciate it as well. > > > > Thanks > > > > Curt > > > ------------------------------------------------------------------------ > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users-- Michael Welter Telecom Matters Corp. Denver, Colorado US +1.303.414.4980 mike@TelecomMatters.net www.TelecomMatters.net
Jim Rice
2006-Aug-16 08:44 UTC
[asterisk-users] polycom config error 0x4020: possibly related to RE:Polycom upgrade issue?
On Wed, 2006-08-16 at 11:14 -0400, Curt Shaffer wrote:> After loading the application successfully on other phones I get > config error 0x4020 and it just keeps rebooting through this whole > process.Which version of the bootrom does the phone have? I have been told that once you upgrade to version 3.x, you cannot go back (to say, version 2.6.1). Some of the newer phones are being shipped with 3.x. If your bootrom.ld file on your ftp boot server is version 2.x, and your phone already has a 3.x image, then you will see the 0x4020 error. It cannot replace the image, and the only thing it can do is reboot.