Jeff Turner
2006-Aug-02 21:48 UTC
[asterisk-users] [OT] FYI: Polycom phone intermittent disconnects
Just a note for Polycom phone users, that will hopefully help someone. Ever since deploying an office full of Polycom 601 phones, some users have experienced intermittent disconnects, where voice transmit dies, or both receive and transmit dies. Absolutely nothing in the Asterisk logs. Solution: plug the socket into the handset in properly! Pushing the socket in, it make a nice 'click' and _seems_ to be in, but it's not (and is a bit wobbly). Push it further, until the plastic hook is not exposed at all, and it makes another click. Now it's in :) --Jeff
Bill Gibbs
2006-Aug-03 06:42 UTC
[asterisk-users] [OT] FYI: Polycom phone intermittent disconnects
I thought I was the only one!!! I actually replaced a phone acting just like you stated until I realized it was required the extra push as well... Bill -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Jeff Turner Sent: Thursday, August 03, 2006 12:48 AM To: asterisk-users@lists.digium.com Subject: [asterisk-users] [OT] FYI: Polycom phone intermittent disconnects Just a note for Polycom phone users, that will hopefully help someone. Ever since deploying an office full of Polycom 601 phones, some users have experienced intermittent disconnects, where voice transmit dies, or both receive and transmit dies. Absolutely nothing in the Asterisk logs. Solution: plug the socket into the handset in properly! Pushing the socket in, it make a nice 'click' and _seems_ to be in, but it's not (and is a bit wobbly). Push it further, until the plastic hook is not exposed at all, and it makes another click. Now it's in :) --Jeff _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users