asterisk users - Jul 2006 - Just bought a Polycom 501 - I feel likemyGXP-2000 was better...

Not for our users. We held focus groups, and the Polycom's won in terms of
ease-of-use over all the other phones investigated.

	-----Original Message----- 
	From: asterisk@anime.net [mailto:asterisk@anime.net] 
	Sent: Mon 7/24/2006 7:08 PM 
	To: Asterisk Users Mailing List - Non-Commercial Discussion 
	Cc: 
	Subject: RE: [asterisk-users] Just bought a Polycom 501 - I feel likemyGXP-2000
was better...
	
	

	On Mon, 24 Jul 2006, Mike wrote:
	> As for the rest, it`s just personal opinion, but I still think the
inerface
	> of the GXP-2000 was a bit better...everything seemed to be where it should
	> be.  At least now I`ll be able to appreciate the Polycom 501 and judge it
in
	> a functional state.
	
	Yep the polycoms are not intuitive. That's been the reaction from
	everyone who has used them so far. Ciscos Grandstreams Sipuras yes,
	Polycoms no.
	
	Nice speakerphone though. Shame about the configuration xml hell though.
	
	-Dan
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On Mon, 24 Jul 2006, Douglas Garstang wrote:
> Not for our users. We held focus groups, and the Polycom's won in terms
of ease-of-use over all the other phones investigated.
Which other phones did you investigate specifically?

Our users found the polycom menus cumbersome, with commonly used options 
buried 3 or more levels deep. Transfers don't work the way users expect 
(blind vs attended), and other issues.

-Dan