Mike
2006-Jul-24 13:55 UTC
[asterisk-users] Just bought a Polycom 501 - I feel like my GXP-2000 was better...
Hello everyone, I'm half writing this to get some answers, and half-writing this to put in my 2 cents for anybody who's looking to get his first VoIP phone. Polycom's seem to be highly regarded here, and after having bought a Polycom 501 as my second phone (my first was the unloved Grandstream GXP-2000), I am left wondering why. Never mind that the setup of the Polycom was more complicated than the GXP-2000 by a few order of magnitudes, that only matters the first time you do it. But things like 3-way conferences are harder to use (whatever happened to picking a line, pressing CONF and picking another line????) and in general, except for the aesthetics of the phone, the GrandStream is an equal phone (for a much lesser price) than the Polycom 501. My worst gripe with this phone, is that I haven't managed to have it on the LAN without it disappearing for a few seconds. If I ping the phone (on the same LAN, on the same underused hub actually) I get 5-6 responses, then timeouts....then another few responses, then timeouts again. This translates into sound being (badly) cut off when Im talking. The same experiments yields good results with the GXP-2000. I understand ping might not be prioritized on the Polycom, but this was done with no calls coming in or going out. So why is it disappearing? Or is there a better test? If it helps, my setup can be described as a Asterisk server (NO NAT) and a Polycom 501 (behind a Nat). The Grandstream handles that like a pro, I assumed the Polycom would too, considering the reputation of Polycom and the price of the phone. I would be grateful to anyone who clues me in on what I am doing wrong, because I am 95% certain it's somehow my fault. My gf would tell you it always is :-) Mike -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060724/ed2af4c9/attachment.htm
C F
2006-Jul-24 14:12 UTC
[asterisk-users] Just bought a Polycom 501 - I feel like my GXP-2000 was better...
Feelings are for the ignorant.
In any case, if you have trouble pinging your phone then you have
something wrong on either your network, or you got a damaged phone.
Here is my output from pinging a Polycom 501 while in a conversation
with app_voicemail:
Ping statistics for 192.168.1.246:
Packets: Sent = 100, Received = 100, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
On 7/24/06, Mike <list@virtutel.ca> wrote:>
>
> Hello everyone,
>
> I'm half writing this to get some answers, and half-writing this to put
in
> my 2 cents for anybody who's looking to get his first VoIP phone.
Polycom's
> seem to be highly regarded here, and after having bought a Polycom 501 as
my
> second phone (my first was the unloved Grandstream GXP-2000), I am left
> wondering why.
>
> Never mind that the setup of the Polycom was more complicated than the
> GXP-2000 by a few order of magnitudes, that only matters the first time you
> do it. But things like 3-way conferences are harder to use (whatever
> happened to picking a line, pressing CONF and picking another line????) and
> in general, except for the aesthetics of the phone, the GrandStream is an
> equal phone (for a much lesser price) than the Polycom 501.
>
> My worst gripe with this phone, is that I haven't managed to have it on
the
> LAN without it disappearing for a few seconds. If I ping the phone (on the
> same LAN, on the same underused hub actually) I get 5-6 responses, then
> timeouts....then another few responses, then timeouts again. This
> translates into sound being (badly) cut off when Im talking. The same
> experiments yields good results with the GXP-2000. I understand ping might
> not be prioritized on the Polycom, but this was done with no calls coming
in
> or going out. So why is it disappearing? Or is there a better test?
>
> If it helps, my setup can be described as a Asterisk server (NO NAT) and a
> Polycom 501 (behind a Nat). The Grandstream handles that like a pro, I
> assumed the Polycom would too, considering the reputation of Polycom and
the
> price of the phone.
>
> I would be grateful to anyone who clues me in on what I am doing wrong,
> because I am 95% certain it's somehow my fault. My gf would tell you
it
> always is :-)
>
>
> Mike
>
>
> _______________________________________________
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> To UNSUBSCRIBE or update options visit:
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>
Carlos Chavez
2006-Jul-24 14:50 UTC
[asterisk-users] Just bought a Polycom 501 - I feel like my GXP-2000 was better...
On Mon, 2006-07-24 at 16:55 -0400, Mike wrote:> > My worst gripe with this phone, is that I haven't managed to have it > on the LAN without it disappearing for a few seconds. If I ping the > phone (on the same LAN, on the same underused hub actually) I get 5-6 > responses, then timeouts....then another few responses, then timeouts > again. This translates into sound being (badly) cut off when Im > talking. The same experiments yields good results with the GXP-2000. > I understand ping might not be prioritized on the Polycom, but this > was done with no calls coming in or going out. So why is it > disappearing? Or is there a better test? >This sounds like an issue with your hub. Some phones are very sensitive to cabling and cheap switches. I would recommend that you try another switch (specially if you are really using a hub) to test the phone. I have lots of Polycom and GXP-2000 phones and they all work fine in the same network, only when we have used really cheap switches do we run into any problems.>-- Carlos Chavez Prats Director de Tecnolog?a Telecomunicaciones Abiertas de M?xico S.A. de C.V. Tel: +52-55-91169161 Ext 2001 -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 189 bytes Desc: This is a digitally signed message part Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20060724/0657c8b1/attachment.pgp
Dovid Bender
2006-Jul-24 21:24 UTC
[asterisk-users] Just bought a Polycom 501 - I feel like myGXP-2000 was better...
501 takes a little time to learn but much more worth it. My GXP-200 is
collecting dust.
----- Original Message -----
From: Mike
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Sent: Monday, July 24, 2006 4:55 PM
Subject: [asterisk-users] Just bought a Polycom 501 - I feel like myGXP-2000
was better...
Hello everyone,
I'm half writing this to get some answers, and half-writing this to put in
my 2 cents for anybody who's looking to get his first VoIP phone.
Polycom's seem to be highly regarded here, and after having bought a Polycom
501 as my second phone (my first was the unloved Grandstream GXP-2000), I am
left wondering why.
Never mind that the setup of the Polycom was more complicated than the
GXP-2000 by a few order of magnitudes, that only matters the first time you do
it. But things like 3-way conferences are harder to use (whatever happened to
picking a line, pressing CONF and picking another line????) and in general,
except for the aesthetics of the phone, the GrandStream is an equal phone (for a
much lesser price) than the Polycom 501.
My worst gripe with this phone, is that I haven't managed to have it on
the LAN without it disappearing for a few seconds. If I ping the phone (on the
same LAN, on the same underused hub actually) I get 5-6 responses, then
timeouts....then another few responses, then timeouts again. This translates
into sound being (badly) cut off when Im talking. The same experiments yields
good results with the GXP-2000. I understand ping might not be prioritized on
the Polycom, but this was done with no calls coming in or going out. So why is
it disappearing? Or is there a better test?
If it helps, my setup can be described as a Asterisk server (NO NAT) and a
Polycom 501 (behind a Nat). The Grandstream handles that like a pro, I assumed
the Polycom would too, considering the reputation of Polycom and the price of
the phone.
I would be grateful to anyone who clues me in on what I am doing wrong,
because I am 95% certain it's somehow my fault. My gf would tell you it
always is :-)
Mike
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