asterisk users - Jul 2006 - Queue Persistence with queue.log

All,

Is there a way to have Asterisk read queue.log on startup, or reload, so that
queue stats can be retained between restarts and reboots? It'd would be
especially nice on the reloads, as even a 'reload app_queue.so' clears
all your stats. That COMPLETELY sucks, as every time you make a queue
configuration change, you lose your stats for ALL queues.

Doug.

I don't think there is. It would be rather overkill for what the app_queue  
does; there are a number of queue stats packages, commercial and free,  
that will provide a better approach to gathering stats for the purpouse of  
running a call center or an inbound queue.
l.


On Fri, 21 Jul 2006 16:49:39 +0200, Douglas Garstang  
<dgarstang@oneeighty.com> wrote:
> All,
>
> Is there a way to have Asterisk read queue.log on startup, or reload, so  
> that queue stats can be retained between restarts and reboots? It'd  
> would be especially nice on the reloads, as even a 'reload
app_queue.so'
> clears all your stats. That COMPLETELY sucks, as every time you make a  
> queue configuration change, you lose your stats for ALL queues.
>
> Doug.


-- 
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it

Yes, except that if the queue.log file was read by asterisk, and read at
restart/reload, they could be pulled with the Manager interface. We are running
three Asterisk boxes here in a cluster, and being able to pull the stats from
the Manager interface is relatively easy.

I was just looking at QueueMetrics. I have to patch asterisk _and_ use MySQL?
and JSP??? Good grief. Talk about overkill.

Doug.
> -----Original Message-----
> From: Lenz [mailto:lenz-ml@loway.it]
> Sent: Friday, July 21, 2006 10:21 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] Queue Persistence with queue.log
> 
> 
> 
> I don't think there is. It would be rather overkill for what 
> the app_queue  
> does; there are a number of queue stats packages, commercial 
> and free,  
> that will provide a better approach to gathering stats for 
> the purpouse of  
> running a call center or an inbound queue.
> l.
> 
> 
> On Fri, 21 Jul 2006 16:49:39 +0200, Douglas Garstang  
> <dgarstang@oneeighty.com> wrote:
> 
> > All,
> >
> > Is there a way to have Asterisk read queue.log on startup, 
> or reload, so  
> > that queue stats can be retained between restarts and 
> reboots? It'd  
> > would be especially nice on the reloads, as even a 'reload 
> app_queue.so'  
> > clears all your stats. That COMPLETELY sucks, as every time 
> you make a  
> > queue configuration change, you lose your stats for ALL queues.
> >
> > Doug.
> 
> 
> 
> -- 
> Loway Research - Home of QueueMetrics
> http://queuemetrics.loway.it
> 
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