Rizwan Hisham
2006-Jul-21 05:28 UTC
[asterisk-users] Transfering a caller_in_queue to a conference room
Hi all, i have a little problem related to queue transfers. i have no idea how to solve it. the scenario is, a caller has entered a queue. The agents picks up the call talks and then he decides to transfer the caller into a conference room and join the room himself with another person by inviting him. Well all of this is working fine without queues. but whenever i add queues to the dialplan, and then pressing # to transfer the caller, it playbacks the pbx_transfer file and gives provides a dialtone to get transfer extension from the agent, i give the conference room exten, the agents automatically hangsup (blind transfer) and then nothing happens. the user is in the queue at this time but did not get transfered to the meetme extension. Here is the whole dialplan if u still need to read it: [default] exten => s,1,Answer exten=> s,2,Ringing exten=> s,3,Wait(2) exten=> s,4,Queue(MyQueue|tT|) exten=> s,6,Hangup ;Agent Login exten=> 2001,1,AgentCallbackLogin(||${CALLERIDNUM}@default) ;Agent Logout exten=> 2002,1,AgentCallbackLogin(||l) ;Agent Extensions exten=>1,1,Dial(SIP/2006,,tT) exten=>2,1,Dial(H323/192.168.0.31,,tT) ;Extensions for Conference Invitation exten=>4,1,WaitExten ;Whenever a user who is already in conference feels to invite another person he can dial 4 to reach this extension ;and then dial 11, or 22 to invite the person. whenever the called person picksup the phone both parties are thrown ;to the extension where they can join the conference again. exten=>11,1,Dial(SIP/2006,,G(default^1234^1)) exten=>22,1,Dial(H323/192.168.0.31,,G(default^1234^1)) ;Conference Rooms exten=>1234,1,MeetMe(1234|X|) exten=>1234,2,Goto(default,1234,1) so i want to know why is queue messing with the transfer procedure. Tell me if im making a mistake or do i need to add some more arguments to the queue application? -- Regards Rizwan Hisham Software Engineer -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060721/162722c2/attachment.htm