asterisk users - Jul 2006 - emulating key system - pick up so and so on line 1

Is there anyway to use Polycom phones (601, 501s) to emulate a key
system - where you can have a "shared" lines that people can pick up
instead of using transfer?  This would make it easier for users used to
putting a call on hold then telling another user "so and so is on line
2".  I know "shared line appearances" could do it but obviously
that's
not supported.  Any other suggestions?

 

Bill

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Well, as far as I know, the Polyom phones support it. Take a look at
reg.x.type="private" and
reg.x.server.1.expires.lineSeize="".
However, Asterisk does not support it, yet.

-----Original Message-----
From: Bill Gibbs [mailto:bgibbs@edurotech.com]
Sent: Tuesday, July 18, 2006 1:25 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] emulating key system - pick up so and so on line 1



Is there anyway to use Polycom phones (601, 501s) to emulate a key system -
where you can have a "shared" lines that people can pick up instead of
using transfer?  This would make it easier for users used to putting a call on
hold then telling another user "so and so is on line 2".  I know
"shared line appearances" could do it but obviously that's not
supported.  Any other suggestions?

 

Bill

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Bill,
Our solution was to simply retrain the users to use call parking. The
company had used a key system for more then a decade and I thought the
change would be a tough one, but for the most part people have handled the
change from "Pickup line 1" to "Pickup 71". Not an exact fit
I know, but
thought I would offer it since I was in your shoes and have found the
transition easier then expected.



On 7/18/06, Bill Gibbs <bgibbs@edurotech.com>
wrote:
>
>  Is there anyway to use Polycom phones (601, 501s) to emulate a key system
> ? where you can have a "shared" lines that people can pick up
instead of
> using transfer?  This would make it easier for users used to putting a call
> on hold then telling another user "so and so is on line 2".  I
know "shared
> line appearances" could do it but obviously that's not supported. 
Any other
> suggestions?
>
>
>
> Bill
>
> _______________________________________________
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-- 
Bruce
Nortex Networks
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At 12:24 PM 7/18/2006, you wrote:
>Is there anyway to use Polycom phones (601, 
>501s) to emulate a key system ? where you can 
>have a ?shared? lines that people can pick up 
>instead of using transfer?  This would make it 
>easier for users used to putting a call on hold 
>then telling another user ?so and so is on line 
>2?.  I know ?shared line appearances? could do 
>it but obviously that?s not supported.  Any other suggestions?
Parking works pretty well for that, park the call 
and then tell the other person to get 701 or whatever.

Ira