asterisk users - Jul 2006 - problems to call brazil from germany

Hi,

I have problems to call to brazil, frome here in germany. the asterisk is 
connected to the telephone system via a pri interface. I use a preselected 
provider here to call out. 

when I try to call a number in brazil, a mobile phone here in the germany in 
the afternoon, when it is moring in brazil, then the chances to reach that 
number are next to zero. taking a mobile phone and call that number works 
fine.

when I try to call someone in brazil, taking numbers found by google, then i 
can reach a lot of these numbers.

anybody has an explanation for this? 
could it be that both carriers have different ways to route the call to brazil 
and the preselection provider has not so many lines for overseas?



kind regards
Sebastian


-- 
Sebastian Reitenbach            Tel.: ++49-(0)3381-8904-451
RapidEye AG                     Fax: ++49-(0)3381-8904-101    
Molkenmarkt 30                  e-mail:reitenbach@rapideye.de     
D-14776 Brandenburg             web:http://www.rapideye.de

Callme stupid, but im not understanding your problem. Suggestions that
may help others to answer:

1. A little bit more clear in your examples? :)
2. Try describing the Asterisk behaviour under every circumstance.

Regards

On 7/17/06, Sebastian Reitenbach <itlistuser@rapideye.de>
wrote:
> Hi,
>
> I have problems to call to brazil, frome here in germany. the asterisk is
> connected to the telephone system via a pri interface. I use a preselected
> provider here to call out.
>
> when I try to call a number in brazil, a mobile phone here in the germany
in
> the afternoon, when it is moring in brazil, then the chances to reach that
> number are next to zero. taking a mobile phone and call that number works
> fine.
>
> when I try to call someone in brazil, taking numbers found by google, then
i
> can reach a lot of these numbers.
>
> anybody has an explanation for this?
> could it be that both carriers have different ways to route the call to
brazil
> and the preselection provider has not so many lines for overseas?
>
>
>
> kind regards
> Sebastian
>
>
> --
> Sebastian Reitenbach            Tel.: ++49-(0)3381-8904-451
> RapidEye AG                     Fax: ++49-(0)3381-8904-101
> Molkenmarkt 30                  e-mail:reitenbach@rapideye.de
> D-14776 Brandenburg             web:http://www.rapideye.de
>
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

-- 
"Su nombre es GNU/Linux, no solamente Linux, mas info en
http://www.gnu.org"

Hi,

my problem in short:

I have a problem reaching a co-worker with the asterisk calling from Germany 
to Brazil. With a chance of about 90% I get a "chanunavail" message
from the
asterisk. Normally I try calling him in the afternoon Germany, when he is 
awake in Brazil.

so I tried to make calls to Brazil from Germany via the Asterisk telephone 
system in the morning, then everything is most likely fine (tried some numbers 
I found via google) when I do this in the afternoon then I get most likely 
a "all channels unavalable". When I get the all channels unavalable
message,
then try to call the same number from a mobile, it can reach the number 
without problem.

my theory: I use a cheap preselected carrier to call out via the asterisk, 
that one has not much overseas lines, and therefore they are getting exhausted 
at the afternoon, when there are the people up in Brazil.
when calling at the same time from a mobile phone, then using another carrier 
that has more overseas lines and therefore I can reach the number.

I have no clue whether my theory is fine, or absolutely stupid. Its just out 
of the observations I have made so might be completely wrong.

so any idea whether my theory is right or not, and if not, any other theories?

hope its more clear now.

kind regards
Sebastian



"Moises Silva" <moises.silva@gmail.com> wrote:
> Callme stupid, but im not understanding your problem. Suggestions that
> may help others to answer:
> 
> 1. A little bit more clear in your examples? :)
> 2. Try describing the Asterisk behaviour under every circumstance.
> 
> Regards
> 
> On 7/17/06, Sebastian Reitenbach <itlistuser@rapideye.de> wrote:
> > Hi,
> >
> > I have problems to call to brazil, frome here in germany. the asterisk
is
> > connected to the telephone system via a pri interface. I use a
preselected
> > provider here to call out.
> >
> > when I try to call a number in brazil, a mobile phone here in the
germany
in
> > the afternoon, when it is moring in brazil, then the chances to reach
that
> > number are next to zero. taking a mobile phone and call that number
works
> > fine.
> >
> > when I try to call someone in brazil, taking numbers found by google,
then
i
> > can reach a lot of these numbers.
> >
> > anybody has an explanation for this?
> > could it be that both carriers have different ways to route the call
to
brazil
> > and the preselection provider has not so many lines for overseas?
> >
> >
> >
> > kind regards
> > Sebastian
> >
> >
> > --
> > Sebastian Reitenbach            Tel.: ++49-(0)3381-8904-451
> > RapidEye AG                     Fax: ++49-(0)3381-8904-101
> > Molkenmarkt 30                  e-mail:reitenbach@rapideye.de
> > D-14776 Brandenburg             web:http://www.rapideye.de
> >
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com --
> >
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> 
> 
> -- 
> "Su nombre es GNU/Linux, no solamente Linux, mas info en
http://www.gnu.org"
> 
-- 
Sebastian Reitenbach            Tel.: ++49-(0)3381-8904-451
RapidEye AG                     Fax: ++49-(0)3381-8904-101    
Molkenmarkt 30                  e-mail:reitenbach@rapideye.de     
D-14776 Brandenburg             web:http://www.rapideye.de

Sebastian,

This is possible and most likley the reason. To make sure, check the 
location code of the cause IE in your ISDN disconnect message.
You have two options:
1) call your provider and describe your problem.
2) Change your provider

Best regards

Hans

Sebastian Reitenbach schrieb:
> Hi,
> 
> my problem in short:
> 
> I have a problem reaching a co-worker with the asterisk calling from
Germany
> to Brazil. With a chance of about 90% I get a "chanunavail"
message from the
> asterisk. Normally I try calling him in the afternoon Germany, when he is 
> awake in Brazil.
> 
> so I tried to make calls to Brazil from Germany via the Asterisk telephone 
> system in the morning, then everything is most likely fine (tried some
numbers
> I found via google) when I do this in the afternoon then I get most likely 
> a "all channels unavalable". When I get the all channels
unavalable message,
> then try to call the same number from a mobile, it can reach the number 
> without problem.
> 
> my theory: I use a cheap preselected carrier to call out via the asterisk, 
> that one has not much overseas lines, and therefore they are getting
exhausted
> at the afternoon, when there are the people up in Brazil.
> when calling at the same time from a mobile phone, then using another
carrier
> that has more overseas lines and therefore I can reach the number.
> 
> I have no clue whether my theory is fine, or absolutely stupid. Its just
out
> of the observations I have made so might be completely wrong.
> 
> so any idea whether my theory is right or not, and if not, any other
theories?
> 
> hope its more clear now.
> 
> kind regards
> Sebastian
> 
> 
> 
> "Moises Silva" <moises.silva@gmail.com> wrote: 
> 
>>Callme stupid, but im not understanding your problem. Suggestions that
>>may help others to answer:
>>
>>1. A little bit more clear in your examples? :)
>>2. Try describing the Asterisk behaviour under every circumstance.
>>
>>Regards
>>
>>On 7/17/06, Sebastian Reitenbach <itlistuser@rapideye.de> wrote:
>>
>>>Hi,
>>>
>>>I have problems to call to brazil, frome here in germany. the
asterisk is
>>>connected to the telephone system via a pri interface. I use a
preselected
>>>provider here to call out.
>>>
>>>when I try to call a number in brazil, a mobile phone here in the
germany
> 
> in
> 
>>>the afternoon, when it is moring in brazil, then the chances to
reach that
>>>number are next to zero. taking a mobile phone and call that number
works
>>>fine.
>>>
>>>when I try to call someone in brazil, taking numbers found by
google, then
> 
> i
> 
>>>can reach a lot of these numbers.
>>>
>>>anybody has an explanation for this?
>>>could it be that both carriers have different ways to route the call
to
> 
> brazil
> 
>>>and the preselection provider has not so many lines for overseas?
>>>
>>>
>>>
>>>kind regards
>>>Sebastian
>>>
>>>
>>>--
>>>Sebastian Reitenbach            Tel.: ++49-(0)3381-8904-451
>>>RapidEye AG                     Fax: ++49-(0)3381-8904-101
>>>Molkenmarkt 30                  e-mail:reitenbach@rapideye.de
>>>D-14776 Brandenburg             web:http://www.rapideye.de
>>>
>>>_______________________________________________
>>>--Bandwidth and Colocation provided by Easynews.com --
>>>
>>>asterisk-users mailing list
>>>To UNSUBSCRIBE or update options visit:
>>>   http://lists.digium.com/mailman/listinfo/asterisk-users
>>>
>>
>>
>>-- 
>>"Su nombre es GNU/Linux, no solamente Linux, mas info en
http://www.gnu.org"
>>
> 
>

Hi,

Johann Steinwendtner <johann.steinwendtner@utanet.at> wrote:
> Sebastian,
> 
> This is possible and most likley the reason. To make sure, check the 
> location code of the cause IE in your ISDN disconnect message.
I have a PRI interface, here ISDN with 30 channels. I am a bit unsure what you 
mean with the location code, for what shall I look for exactly? I was logged 
in to asterisk cli while calling, and for me it looked just like i had the 
wrong number.

> You have two options:
> 1) call your provider and describe your problem.
done that, they will monitor the line, and probably see what happens.
> 2) Change your provider
if nothing other helps, I'll do that.


> 
> Best regards
thanks

Sebastian
> > 
> > my problem in short:
> > 
> > I have a problem reaching a co-worker with the asterisk calling from 
Germany 
> > to Brazil. With a chance of about 90% I get a "chanunavail"
message from
the 
> > asterisk. Normally I try calling him in the afternoon Germany, when he
is
> > awake in Brazil.
> > 
> > so I tried to make calls to Brazil from Germany via the Asterisk
telephone
> > system in the morning, then everything is most likely fine (tried some
numbers 
> > I found via google) when I do this in the afternoon then I get most
likely
> > a "all channels unavalable". When I get the all channels
unavalable
message, 
> > then try to call the same number from a mobile, it can reach the
number
> > without problem.
> > 
> > my theory: I use a cheap preselected carrier to call out via the
asterisk,
> > that one has not much overseas lines, and therefore they are getting 
exhausted 
> > at the afternoon, when there are the people up in Brazil.
> > when calling at the same time from a mobile phone, then using another 
carrier 
> > that has more overseas lines and therefore I can reach the number.
> > 
> > I have no clue whether my theory is fine, or absolutely stupid. Its
just
out 
> > of the observations I have made so might be completely wrong.
> > 
> > so any idea whether my theory is right or not, and if not, any other 
theories?
> >