asterisk users - Jul 2006 - Queue menu

Hi all,


I'm trying to setup a menu in a queue, something like "All our agents  
are busy, press 1 to leave a voicemail, press 2 for another  
department" etc.

Anyway, the only thing I found is this on the wiki:

Menu for the user
You can define a menu for the user, while waiting. For this menu, you  
can only use one-digit extensions. Define the context for the menu in  
the configuration for the queue to enable this option.


But I don't know what this meanse or atleast how to implement it.
Could someone give me a hint in the right direction ?


Regards,
Attilla

Hi,

In the queue.conf when you define the queue:

[myqueue]
context = thecontextforusers
...

and in your extensions.conf

[thecontextforusers]
exten => 1,1,NoOp(1 WAS PRESSED)
exten => 2,1,NoOp(2 WAS PRESSED)


If you need more help, just ask ! ;)


Attilla De Groot a ?crit :
> Hi all,
>
>
> I'm trying to setup a menu in a queue, something like "All our
agents
> are busy, press 1 to leave a voicemail, press 2 for another 
> department" etc.
>
> Anyway, the only thing I found is this on the wiki:
>
> Menu for the user
> You can define a menu for the user, while waiting. For this menu, you 
> can only use one-digit extensions. Define the context for the menu in 
> the configuration for the queue to enable this option.
>
>
> But I don't know what this meanse or atleast how to implement it.
> Could someone give me a hint in the right direction ?
>
>
> Regards,
> Attilla
> _______________________________________________
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On Jul 12, 2006, at 1:01 PM, Tristan wrote:
> Hi,
>
> In the queue.conf when you define the queue:
>
> [myqueue]
> context = thecontextforusers
> ...
>
> and in your extensions.conf
>
> [thecontextforusers]
> exten => 1,1,NoOp(1 WAS PRESSED)
> exten => 2,1,NoOp(2 WAS PRESSED)
>
>
> If you need more help, just ask ! ;)
Hi Tristan,


Perfectly clear now and it works, thank you.


regards,
Attilla