I just finished building a gtk gui that's geared toward call centers.
Check it out.
You're of course welcome to help me code more for it if you like it :)
amsuite.sourceforge.net
j
On Wed, 2006-07-12 at 11:39 +0200, Terry Wade wrote:> Hi Guys
>
> I have a client call center that has after hours agents. Once the call
> center closes they forward calls to the night affiliates. These nite
> operators are not constant and tend to swop with each other and then let
> the person in charge know who is on when. I have the mammoth (Mannie)
> task of getting a gui solution for asterisk. I would like to open a web
> browser and have a little drop down box where i can select the after
> hours workers number (be in home or mobile numbers) and then dial the
> numbers when incoming calls start hitting the system. They are currently
> using the Avaya Definity for this, but we are phasing it out.
>
> I am running on Suse 10.0 and asterisk 1.2.9.1
>
> Is there already a software out there that can do this or should i have
> already started coding.
>
> Any help will be greatly appreciated.
>
> Cheers
>
> Terry
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