Hi list: I need some help to resolve this situation. I placed a call from one phone to a queue, which the queue has one static member. I got two cdr records for each call, but the duration and billsec have two different pattens, I don't know what is the control for this situation. I'd like to get one format, but don't know how. Please help. For example, I list the information for two different calls: Call # 1's two records (partial fields): calldate src dst dcontext lastapp lastdata duration billsec uniqueid 2006-07-10 16:02:44 2826 3666 ext-quques queue 3666|t|| 11 11 1152572564.24 2006-07-10 16:02:44 2826 8666 from-internal dial SIP/8666|15|tr 138 127 1152572564.26 Call # 2's two records calldate src dst dcontext lastapp lastdata duration billsec uniqueid 2006-07-11 11:09:41 2826 3666 ext-quques queue 3666|t|| 72 72 1152641381.84 2006-07-11 11:09:41 2826 8666 from-internal dial SIP/8666|15|tr 8 0 1152641381.86 Many thanks. Tielin