Sorry Misreading of the wiki,
I have to use instead
Action: QueuePause
Interface: Agent/ID
Pause: 1|0
I write it to the mailing list so that people will be aware of the way
to use this manager command ;)
Tristan a ?crit :> Hi List,
>
> Just a little question about QueuePauseMember()
> I use it in the manager with the following action:
>
>
> Action: Command\r\n
> Command: PauseQueueMember(|Agent/$id)\r\n\r\n;
>
>
> where $id is the agent's ID
>
> but the agent is still taking calls...
>
> Do I have to use the phone number agents are logged in instead of
> their ID ?
>
> Thanks for your reply in advance !
>
> Tristan
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