You can get the same result - well, maybe better - using a monitorin tool
that will display the availabe calls in the queue. QueueMetrics does it,
and FOP will do this too.
Hope this helps
l.
On Mon, 03 Jul 2006 15:09:44 +0200, Mailing Lists
<mailing.lists@ecr-consulting.se> wrote:
> Is it possible for an agent using agentcallbacklogin to have
> callwaiting? If the agent already has a call and another call is queued
> it would be nice if the agent could see that there is more calls in the
> queue...
>
>
> /urban
>
--
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http://queuemetrics.loway.it