Greetings, I'm an asterisk newbie. I have no problem making "flat IVR trees" but this one is too confusing. I'm trying to set up a dial plan with a multi-layered IVR: I've been asked to create a menu for my company where one could dial a menu entry like: "for sales press 1, for management 2, etc...", then if the extension is busy the system would tell "The extension is busy, press 0 for the operator, 1 to wait on the line or 2 to leave a message." Then the caller will have to press either 0 for operator, 1 to wait or 2 to leave voice mail. In case the extension is unavailable the caller would get "The extension is unavailable, press 0 for the operator or 1 to leave a message." I'm having problem with making a menu where a caller has to make number of choices, one after another. Can you guys help me to set this up or show me an example if one has done something similar? Thanks in advance, Zerthimon. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060703/d2f7f830/attachment.htm
Hi Zerthimon take a look at http://www.voip-info.org/wiki/view/Asterisk+tips+ivr+menu regards Fabio -----Mensaje original----- De: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]En nombre de Lior Goikhburg Enviado el: Lunes, 03 de Julio de 2006 07:48 a.m. Para: asterisk-users@lists.digium.com Asunto: [Asterisk-Users] Help with IVR menu. Greetings, I'm an asterisk newbie. I have no problem making "flat IVR trees" but this one is too confusing. I'm trying to set up a dial plan with a multi-layered IVR: I've been asked to create a menu for my company where one could dial a menu entry like: "for sales press 1, for management 2, etc...", then if the extension is busy the system would tell "The extension is busy, press 0 for the operator, 1 to wait on the line or 2 to leave a message." Then the caller will have to press either 0 for operator, 1 to wait or 2 to leave voice mail. In case the extension is unavailable the caller would get "The extension is unavailable, press 0 for the operator or 1 to leave a message." I'm having problem with making a menu where a caller has to make number of choices, one after another. Can you guys help me to set this up or show me an example if one has done something similar? Thanks in advance, Zerthimon.
Thanks a lot, Fabio, I've been looking for this page. Zerthimon. -----Original Message----- From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Fabio Sent: Monday, July 03, 2006 3:46 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Help with IVR menu. Hi Zerthimon take a look at http://www.voip-info.org/wiki/view/Asterisk+tips+ivr+menu regards Fabio -----Mensaje original----- De: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com]En nombre de Lior Goikhburg Enviado el: Lunes, 03 de Julio de 2006 07:48 a.m. Para: asterisk-users@lists.digium.com Asunto: [Asterisk-Users] Help with IVR menu. Greetings, I'm an asterisk newbie. I have no problem making "flat IVR trees" but this one is too confusing. I'm trying to set up a dial plan with a multi-layered IVR: I've been asked to create a menu for my company where one could dial a menu entry like: "for sales press 1, for management 2, etc...", then if the extension is busy the system would tell "The extension is busy, press 0 for the operator, 1 to wait on the line or 2 to leave a message." Then the caller will have to press either 0 for operator, 1 to wait or 2 to leave voice mail. In case the extension is unavailable the caller would get "The extension is unavailable, press 0 for the operator or 1 to leave a message." I'm having problem with making a menu where a caller has to make number of choices, one after another. Can you guys help me to set this up or show me an example if one has done something similar? Thanks in advance, Zerthimon. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users *********************** Your mail has been scanned by QoS Anti-Virus services. ***********-***********