asterisk users - Jun 2006 - Problems with dial status...

Hello for the first time :-)

I have a huge problem trying to create some sort of call back system.

What am I trying to do?
I call Asterisk, press 1 to call someone back and play announcement. Hanging
up.
Then I'm creating a file:-

Channel: Zap/2-1/07966011122
Context: call-them-back
Extension: s
Priority: 1

And moving it into /var/spool/asterisk/outgoing

The asterisk gets the file and goes to context 'call-them-back', which
is:-

[call-them-back]
exten => s,1,Answer
exten => s,n,Wait(1)
exten => s,n,Playback(IVR/premium/calling-back)
exten => s,n,Hangup()


But the problem is asterisk executes Playback() before the call is actually
connected.
(On the console it says that Zap/2-1 answered while it's actually trying to
ring on my mobile).

How can I resolve this problem? I'm based in the UK if it matters.

Thanks a lot for any help!

Martin

Marcin Lukasik wrote:
> But the problem is asterisk executes Playback() before the call is 
> actually
> connected.
> (On the console it says that Zap/2-1 answered while it's actually 
> trying to
> ring on my mobile).
>
This has been covered on the list many times, search the archives, the 
Wiki and Google are your friend.

On a zap channel, Asterisk can't tell when a call has been answered, so 
starts the playback immediately.  Setup a loop asking the caller to 
press a key.  I have the following setup:

[voice-mail-callback]

; ************
; Set timeouts
; ************

exten => s,1,Set(TIMEOUT(response)=6)
exten => s,2,Set(TIMEOUT(digit)=3)
exten => s,3,Wait(5)
exten => s,4,Set(COUNT=0)

; *******************************************
; Play, your attention is required, press 1 to
; collect voice mail
; *******************************************

exten => s,5,Background(attention-required)
exten => s,6,Background(press-1)
exten => s,7,Background(to-collect-voicemail)

; *****************************************
; If 1 is pressed, then play transfer and
; then jump to voice-mail context.
; *****************************************

exten => 1,1,Playback(pbx-transfer)
exten => 1,2,Goto(voice-mail,s,1)

; ****************************************
; Setup a variable to count the number of
; times the message has been played, when
; $COUNT reaches > 5, play you've taken
; to long to dial and hangup.
; ****************************************

exten => t,1,Set(COUNT=$[${COUNT} + 1])
exten => t,2,NoOP(${COUNT})
exten => t,3,GotoIf($[ ${COUNT} > 5 ]?103)
exten => t,4,Goto(voice-mail-callback,s,5)
exten => t,103,Playback(local/tolong-todial)
exten => t,104,Playback(goodbye)
exten => t,105,Hangup()

exten => i,1,Playback(local/sorry-invalid-choice)
exten => i,2,Set(COUNT=$[${COUNT} + 1])
exten => i,3,NoOP(${COUNT})
exten => i,4,Goto(voice-mail-callback,s,5)

exten => h,1,NoOP(Hungup)


Doug

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