Michael Konietzny
2006-Jun-30 01:43 UTC
[Asterisk-Users] Queue - Log if caller disconnects
Hello List, i'm wondering if there is any way to get a AGI executed if a caller disconnects while he is INSIDE the queue application. If so, i would like to log the call as missed. Hope someone can help. Greetings, Michael
Asterisk logs very detailed information in /var/log/asterisk/queue_log file including abandoned calls. You can import this log to mysql with a simple perl script running periodically. -----Original Message----- From: Michael Konietzny [mailto:asterisk@mms-dresden.de] Sent: Friday, June 30, 2006 11:44 AM To: asterisk-users@lists.digium.com Subject: [Asterisk-Users] Queue - Log if caller disconnects Hello List, i'm wondering if there is any way to get a AGI executed if a caller disconnects while he is INSIDE the queue application. If so, i would like to log the call as missed. Hope someone can help. Greetings, Michael _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- Asterisk-Users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
I am having the same problem with my IAX clients. I posted some issues that are causing my remote IAX agents to be disconnected due to errors in setting up the IAX stream. I have found that calls will abandon when a dynamic agent is logged into a down phone, the agent obviously can't logout if they can't call the switch back. The caller seems to be disconnected when being transferred to an agent that is logged into a down phone. I am using least recent routing. I had thought that asterisk at very worst would try to transfer to the agent, see the phone down, timeout on rings or not ring at all, and then log the agent out. I am definitely missing something or mis-reading my instructions. Please post your resolution and I will do the same. Jordan Novak Communications Technician -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20060630/cd17e291/attachment.htm