asterisk users - Jun 2006 - GXP 2000 - BLF and Hold/Hangup Answering

I have a network of GXP 2000 phones and would like to know if there is a
way to configure the phones so that if there is one person talking, and
another call comes in then they can hold/hangup that call and take the
incoming call.

At the moment, when a call comes in and the phone is offhook, then that
phone is completely unavailable for that ring session, any call coming
in after that call will of course ring.

Is this limited to the GXP series or does the SNOM phones fix this, etc.

Any advice is appreciated of course.

I had the same problem some time ago. Make sure call waiting is NOT  
disabled. This will make the phone receive more calls on the other  
lines.

- Daniel

On Jun 23, 2006, at 1:29 AM, Corporate IT Solutions - Michael Dunne  
wrote:
> I have a network of GXP 2000 phones and would like to know if there  
> is a
> way to configure the phones so that if there is one person talking,  
> and
> another call comes in then they can hold/hangup that call and take the
> incoming call.
>
> At the moment, when a call comes in and the phone is offhook, then  
> that
> phone is completely unavailable for that ring session, any call coming
> in after that call will of course ring.
>
> Is this limited to the GXP series or does the SNOM phones fix this,  
> etc.
>
> Any advice is appreciated of course.
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