asterisk users - Jun 2006 - Time Based Goto Ifs Act Strange?

Hi,
I'm still in the process of debugging this, but I have a gotoif
statement that looks like this:

exten => 26,1,GotoIfTime(7:00-18:00|mon-fri|*|*?ext-queues,210,1)
exten => 26,n,Goto(ext-local,${VM_PREFIX}127,1)

I have others setup the same way that also seem to have the same
'issue'.  The issue is that they work, but they seem to require (and I
don't understand why) a call to come through to trigger them, before
they will start working.

Example.
I set this one up today.  It routed to queue 210 fine.
No one else was calling this timecondition, as it was a test I setup.
Around 1805 I called it and it went to queue 210.
Called right back and it went to ${VM_PREFIX}127 (or *127 for direct
to voicemail).

I notice this happens with our 'open and close' messages as well.  Any
idea why they seem to require a 'kick start' to work?

Wouldn't it be easier to do time based context?

i.e. - http://www.voip-info.org/wiki/view/Asterisk+tips+openhours

You can drop the Gotoiftime and create contexts for the hours instead.

For example ...

[default]
include => holiday|*|*|25|dec
include => day|09:00-17:30|mon-fri|*|*
include => day|09:00-13:00|sat|*|*
include => night|17:31-8:59|mon-fri|*|*
include => night|13:01-8:59|sat|*|*
include => night|*|sun|*|*
;
;----
[day]
exten => s,1,Wait()
exten => s,n,Answer
exten => s,n,Dial()
...etc
;
;----
[night]
exten => s,1,Wait()
exten => s,n,Answer
exten => s,n,Voicemail()
...etc
;
;----

Just a consideration.
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-
> bounces@lists.digium.com] On Behalf Of Matt
> Sent: Thursday, 22 June 2006 12:33 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: [Asterisk-Users] Time Based Goto Ifs Act Strange?
> 
> Hi,
> I'm still in the process of debugging this, but I have a gotoif
> statement that looks like this:
> 
> exten => 26,1,GotoIfTime(7:00-18:00|mon-fri|*|*?ext-queues,210,1)
> exten => 26,n,Goto(ext-local,${VM_PREFIX}127,1)
> 
> I have others setup the same way that also seem to have the same
> 'issue'.  The issue is that they work, but they seem to require
(and I
> don't understand why) a call to come through to trigger them, before
> they will start working.
> 
> Example.
> I set this one up today.  It routed to queue 210 fine.
> No one else was calling this timecondition, as it was a test I setup.
> Around 1805 I called it and it went to queue 210.
> Called right back and it went to ${VM_PREFIX}127 (or *127 for direct
to
> voicemail).
> 
> I notice this happens with our 'open and close' messages as well. 
Any
> idea why they seem to require a 'kick start' to work?
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On 6/21/06, Matt <mhoppes@gmail.com> wrote:
> Hi,
> I'm still in the process of debugging this, but I have a gotoif
> statement that looks like this:
>
> exten => 26,1,GotoIfTime(7:00-18:00|mon-fri|*|*?ext-queues,210,1)
> exten => 26,n,Goto(ext-local,${VM_PREFIX}127,1)
[..snip..]

Hi Matt,

Are you sure the date/time is set correctly on the Asterisk machine?
Reason I ask is that you said it worked fine the first time, then you
rang at 18:05 and it went to queue 210. Maybe the machine's clock was
17:59 or something when you rang. You rang right back which went to
VM_PREFIX. Highly coincidential and unlikely, but maybe you rang just
before 18:00 and again just after 18:00, as far as the Asterisk
machine's time is concerned.

Also, try using | as the separator instead of ",". ie:

exten => 26,1,GotoIfTime(7:00-18:00|mon-fri|*|*?ext-queues|210|1)

I doubt it makes any difference otherwise it would have never worked,
but you never know. The show application gotoiftime says the separator
is "|".

HTH,
Gonzalo.

Matt wrote:
> Hi,
> I'm still in the process of debugging this, but I have a gotoif
> statement that looks like this:
>
> exten => 26,1,GotoIfTime(7:00-18:00|mon-fri|*|*?ext-queues,210,1)
> exten => 26,n,Goto(ext-local,${VM_PREFIX}127,1)
>
I had similar problems, you have your time statement incorrect.  Instead of:

7:00-18:00

It should be

07:00-18:00


Doug


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