asterisk users - May 2006 - Unwanted conference with snom320 and asterisk 1.07bristuffed

Under Advanced make sure this is set:

 

Call join on Xfer (2 calls): to off 

 

 

 

 

________________________________

From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Tommaso
Calosi
Sent: Thursday, May 04, 2006 4:02 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Unwanted conference with snom320 and asterisk
1.07bristuffed

 

 I have 13 Snom 320 with asterisk 1.07 bristuffed. The problem is that
sometimes on random basis, when one customer is placed on hold and
another call arrives, the customers are put in conference with each
other. This look very strange to me, but I've disabled the confernce
button on the snom phones to prevent the human errors, but it still
occurs. 

Investigating I've discovered that a similar problem was fixed with the
Snom320 Release 5.2  (http://www.snom.com/snom320_release_notes.html ) 

It says: 
fixed unwanted conference bug in offhook/enter during ringback with an
incoming call 

BUT my phones are already running 5.2 firmware. 

Any idea? 

Am I the only one with this problem? 
Do you think is the usual  buggy-snom firmware problem? Or it might be
an Asterisk problem? 


 

 

 

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We use a large number of Snom 320's and we have this same problem even
with Call join on Xfer set to off.  I had not previously linked it
decisively to the Snoms, but it sounds like that is likely our issue.
We've had to stay at the 4.5 firmware because otherwise we get
additional incomming calls when our reps put someone on hold to make a
transfer.
 
If I find any solution I'll be sure to share it with the list.
 
Thanks for sharing your experiences,
 
Frank Webb
Assistant Project Leader
Inter Media Marketing Solutions

----- Original Message ----- 
From: Alexander  <mailto:Alex.Lopez@OpSys.com> Lopez 
To: Asterisk Users Mailing List -
<mailto:asterisk-users@lists.digium.com> Non-Commercial Discussion 
Sent: Thursday, May 04, 2006 7:35 AM
Subject: RE: [Asterisk-Users] Unwanted conference with snom320 and
asterisk1.07bristuffed


Under Advanced make sure this is set:

 

Call join on Xfer (2 calls): to off 

 

 

 

 


  _____  


From: asterisk-users-bounces@lists.digium.com
<mailto:asterisk-users-bounces@lists.digium.com>
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Tommaso
Calosi
Sent: Thursday, May 04, 2006 4:02 AM
To: asterisk-users@lists.digium.com
<mailto:asterisk-users@lists.digium.com> 
Subject: [Asterisk-Users] Unwanted conference with snom320 and asterisk
1.07bristuffed

 

 I have 13 Snom 320 with asterisk 1.07 bristuffed. The problem is that
sometimes on random basis, when one customer is placed on hold and
another call arrives, the customers are put in conference with each
other. This look very strange to me, but I've disabled the confernce
button on the snom phones to prevent the human errors, but it still
occurs. 

Investigating I've discovered that a similar problem was fixed with the
Snom320 Release 5.2  ( http://www.snom.com/snom320_release_notes.html
<http://www.snom.com/snom320_release_notes.html>  ) 

It says: 
fixed unwanted conference bug in offhook/enter during ringback with an
incoming call 

BUT my phones are already running 5.2 firmware. 

Any idea? 

Am I the only one with this problem? 
Do you think is the usual  buggy-snom firmware problem? Or it might be
an Asterisk problem? 


 

 

 



  _____  




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