Hi everyone, I have been having some problems lately with our PRI and Asterisk, or maybe it is just me. It happens once maybe twice a day, but when some of our customers are calling in, the phone just drops on them. I pulled the information below from the log from one that happened. I notice why it is happening, but I can't seem to figure out a way to stop it from happening. I also notice that it is saying I don't have a D channel defined. I am not sure why it is saying that either. Below are my zapata.conf files. If anyone has any suggestions/ideas it would be greatly appreciated. Thanks, Kevin /etc/asterisk/zapata.conf switchtype=national defaultzone=us context=default signalling=pri_cpe group=1 channel => 1-23 dchannel=24 callerid=asreceived /etc/zapata.conf span=1,0,0,esf,b8zs bchan=1-23 dchan=24 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS (8) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1 Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) on Primary D-channel of span 1 Mar 29 17:08:18 DEBUG[15151] chan_zap.c: Exception on 19, channel 2 Mar 29 17:08:18 DEBUG[15148] chan_zap.c: Exception on 18, channel 1 Mar 29 17:08:18 DEBUG[15148] chan_zap.c: Got event Alarm(4) on channel 1 (index 0) Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: Alarm (4) on Primary D-channel of span 1 Mar 29 17:08:18 WARNING[24038] chan_zap.c: No D-channels available! Using Primary channel 24 as D-channel anyway! Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 3: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 3 Mar 29 17:08:18 DEBUG[15151] chan_zap.c: Got event Alarm(4) on channel 2 (index 0) Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 4: Red Alarm Mar 29 17:08:18 WARNING[15151] chan_zap.c: Detected alarm on channel 2: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 4 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 5: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 5 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 6: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 6 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 7: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 7 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 8: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 8 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 9: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 9 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 10: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 10 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 11: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 11 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 12: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 12 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 13: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 13 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 14: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 14 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 15: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 15 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 16: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 16 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 17: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 17 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 18: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 18 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 19: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 19 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 20: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 20 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 21: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 21 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 22: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 22 Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 23: Red Alarm Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo cancellation on channel 23
Post your 'cat /proc/interrupts' for us. Kevin Smith wrote:> Hi everyone, > > I have been having some problems lately with our PRI and Asterisk, or > maybe it is just me. It happens once maybe twice a day, but when some of > our customers are calling in, the phone just drops on them. I pulled the > information below from the log from one that happened. I notice why it > is happening, but I can't seem to figure out a way to stop it from > happening. I also notice that it is saying I don't have a D channel > defined. I am not sure why it is saying that either. Below are my > zapata.conf files. > > If anyone has any suggestions/ideas it would be greatly appreciated. > > Thanks, > Kevin > > /etc/asterisk/zapata.conf > switchtype=national > defaultzone=us > context=default > signalling=pri_cpe > group=1 > channel => 1-23 > dchannel=24 > callerid=asreceived > > > /etc/zapata.conf > span=1,0,0,esf,b8zs > bchan=1-23 > dchan=24 > > > > Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS > (8) on Primary D-channel of span 1 > Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS > (8) on Primary D-channel of span 1 > Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) > on Primary D-channel of span 1 > Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) > on Primary D-channel of span 1 > Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS > (8) on Primary D-channel of span 1 > Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS > (8) on Primary D-channel of span 1 > Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Bad FCS > (8) on Primary D-channel of span 1 > Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) > on Primary D-channel of span 1 > Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: HDLC Abort (6) > on Primary D-channel of span 1 > Mar 29 17:08:18 DEBUG[15151] chan_zap.c: Exception on 19, channel 2 > Mar 29 17:08:18 DEBUG[15148] chan_zap.c: Exception on 18, channel 1 > Mar 29 17:08:18 DEBUG[15148] chan_zap.c: Got event Alarm(4) on channel 1 > (index 0) > Mar 29 17:08:18 NOTICE[24038] chan_zap.c: PRI got event: Alarm (4) on > Primary D-channel of span 1 > Mar 29 17:08:18 WARNING[24038] chan_zap.c: No D-channels available! > Using Primary channel 24 as D-channel anyway! > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 3: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 3 > Mar 29 17:08:18 DEBUG[15151] chan_zap.c: Got event Alarm(4) on channel 2 > (index 0) > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 4: > Red Alarm > Mar 29 17:08:18 WARNING[15151] chan_zap.c: Detected alarm on channel 2: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 4 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 5: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 5 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 6: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 6 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 7: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 7 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 8: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 8 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 9: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 9 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 10: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 10 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 11: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 11 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 12: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 12 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 13: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 13 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 14: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 14 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 15: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 15 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 16: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 16 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 17: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 17 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 18: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 18 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 19: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 19 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 20: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 20 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 21: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 21 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 22: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 22 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel 23: > Red Alarm > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 23 > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > >-- Michael Welter Telecom Matters Corp. Denver, Colorado US +1.303.414.4980 mike@TelecomMatters.net www.TelecomMatters.net
Kevin Smith wrote:> Hi everyone, > > I have been having some problems lately with our PRI and Asterisk, or > maybe it is just me. It happens once maybe twice a day, but when some > of our customers are calling in, the phone just drops on them. I > pulled the information below from the log from one > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Unable to disable echo > cancellation on channel 4 > Mar 29 17:08:18 WARNING[24039] chan_zap.c: Detected alarm on channel > 5: Red Alarm >Kevin, How exactly and to what are you hooking this up to? I've seen the above error when trying to hookup a Tellabs to our TE110P and didn't have the signaling correct. -->span=1,0,0,esf,b8zs Also, this line says to get your timing from the Asterisk machine, and not the provider (If there is one) Doug -- Ben Franklin quote: "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."