Hello,
I've configured ACD with ARA asterisk-1.2.4 .
I try "show queues" command but no queue is shown. why
?
Can I keep the caller on queue until an agent answer
the call ?
I use ARA to configure queues and members however i
have to use agents.conf to store the agents.
I wish to configure agents in SQL db. Is it possible ?
Regards
Harry
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