asterisk users - Mar 2006 - Need help implementing call center features ofAsterisk

Try looking into the manager api. Also, there are telephony server companies out
there that uses asterisk for VoIP and do all their predictive algrithm
themselves. google for key word "predictive dialer"

-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Naren Koka
Sent: Monday, March 13, 2006 7:26 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Need help implementing call center features
ofAsterisk


I am looking for help in implementing call center on Asterisk server. 
How can we implement predictive dialing? How does it communicate with 
a CRM system?  Are there consultants who can help us setup the system?

Thank you,
Naren


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Hello,

There are two GPL Asterisk-based outbound call center systems
available, GnuDialer and VICIDIAL. You can find consultants able to
install each of them on their project sites:
http://www.gnudialer.org
http://astguiclient.sf.net/vicidial.html

MATT---

On 3/13/06, Wai Wu <wwu@calltrol.com> wrote:
> Try looking into the manager api. Also, there are telephony server
companies out there that uses asterisk for VoIP and do all their predictive
algrithm themselves. google for key word "predictive dialer"
>
> -----Original Message-----
> From: asterisk-users-bounces@lists.digium.com
> [mailto:asterisk-users-bounces@lists.digium.com]On Behalf Of Naren Koka
> Sent: Monday, March 13, 2006 7:26 AM
> To: asterisk-users@lists.digium.com
> Subject: [Asterisk-Users] Need help implementing call center features
> ofAsterisk
>
>
> I am looking for help in implementing call center on Asterisk server.
> How can we implement predictive dialing? How does it communicate with
> a CRM system?  Are there consultants who can help us setup the system?
>
> Thank you,
> Naren
>
>
> _______________________________________________
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> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
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> Asterisk-Users mailing list
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>