asterisk users - Mar 2006 - Can log into the mailbox from Soft-phone , but not from Hardware Phone

Hi 
    I am using asterisk 1.4  on RHEL4
    I am sending this mail to the mailing list , to
enquire wheter any one had faced simillar problem
which I am facing now 
     I am facing a problem which is not able to solve
or understand , the problem is that I cannot log into
the mailbox from a VoIP hardware phone , while I am
able to login to the mail box using soft-phone for the
same users 
      Has anyone faced this kind of problems for mail
? Can log into the mailbox from Soft-phone , but not
from Hardware Phone ? 
   I am using  hardware phone from grandstream "Budge
Tone
-100 " 
   and another D-Link phone DPF-140S

                     Would like to get feed-back 
                               Thanks 
                                       Joseph John 



		
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I suppose you are using 1.2.4 asterisk version

Maybe is not sending dtmf tones as rfc2833 and inband mode is not being 
detected by your asterisk box.

Im a wrong? Could you try to configure dtmf tones on your softphone?

John Joseph escribi?:
> Hi 
>     I am using asterisk 1.4  on RHEL4
>     I am sending this mail to the mailing list , to
> enquire wheter any one had faced simillar problem
> which I am facing now 
>      I am facing a problem which is not able to solve
> or understand , the problem is that I cannot log into
> the mailbox from a VoIP hardware phone , while I am
> able to login to the mail box using soft-phone for the
> same users 
>       Has anyone faced this kind of problems for mail
> ? Can log into the mailbox from Soft-phone , but not
> from Hardware Phone ? 
>    I am using  hardware phone from grandstream "Budge
> Tone
> -100 " 
>    and another D-Link phone DPF-140S
> 
>                      Would like to get feed-back 
>                                Thanks 
>                                        Joseph John 
> 
> 
> 
> 		
> ___________________________________________________________ 
> To help you stay safe and secure online, we've developed the all new
Yahoo! Security Centre. http://uk.security.yahoo.com
> _______________________________________________
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