David F Bakker
2006-Feb-24 20:10 UTC
[Asterisk-Users] Queus seem to work different between IAX and ZAP channels
Queus seem to work different between IAX and ZAP channels. I have a IAX trunk today which I want to switch over to ZAP lines. I have a menu option for a caller to be able to "locate" as person. What happens is a queue is setup with a ringroup in it. The ringroup is an external # with a 15 second timeout. With the IAX trunk this works. A caller hits the option, goes to the queue and listens to music on hold while the extenal # rings for 15 seconds. If no one picks up it puts the caller in the persons voicemail. With a ZAP trunk the queue calls the external # but does an xfer. So the caller doesnt hear music on hold but the extenal # ringing. The timeout doesnt apply anymore either so it seems it is doing a xfer. Any ideas? -David