asterisk users - Feb 2006 - Linear Queues Strategies for 3rd Party Application

Does anyone know how to setup a linear type of queue strategy?  By that
I mean that agents will be tried in a particular order and the call will
be routed to them unless they are on the phone or not logged in.

I want a 3rd party app to be able to re-arrange this order on the fly
based on sales and other metrics.  

Anybody setup something similar?  Any pointers or products already out
there open source or not?

Thanks,
Steve Totaro

I would use an agi and the local channel with SQL running the logic from
an AGI.

  
> Anybody setup something similar?  Any pointers or products 
> already out there open source or not?
I have done this before.

 
> Thanks,
> Steve Totaro
>  
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In article
<BE9DDFB4003EB1499F18B605C4A0E54D0312FA@steves.first-notification.com>,
stotaro@totarotechnologies.com says...
> Does anyone know how to setup a linear type of queue strategy?  By that
> I mean that agents will be tried in a particular order and the call will
> be routed to them unless they are on the phone or not logged in.
> 
> I want a 3rd party app to be able to re-arrange this order on the fly
> based on sales and other metrics.  
> 
> Anybody setup something similar?  Any pointers or products already out
> there open source or not?
> 
> Thanks,
> Steve Totaro
Hi Steve!

Why don't you use weight=10 from queues.conf?


-- 

Tomislav Parcina
name.surname@email.t-com.hr