Does anyone have any useful contact information for Broadvoice? I've been unable to call Argentina from my Broadvoice line for almost a month now. Their techs keep telling me they're "looking into it" but I get no real information. I've had several other tickets open for almost 8 months now. I called their PR company this morning and apparently they dropped Broadvoice recently. They indicated they get a lot of complaint calls about Broadvoice being unresponsive. Is there anyone out there? Any recomendations on a service with similar pricing on international calls? I call Argentina, Mexico and Israel most frequently. Thanks, Ilan
>From simulas posts as the one you have written itseems they are heading in the path of live voip. They grew too big too fast and cant handle customer service. I would recomend using myPhoneCompany. One Negative note, at this time for unlimited plans I know they only offer ATA's. If you want you can get a DID from them for $5.00 a month (its caled a myDevicePlan). Thier rates are pretty good. If you intend on paying per minute and not using an unlimited plan I would reccomend using multiple providers with LCR (Low Cost Routing). This is what I use. Regards, Dovid --- Ilan Rabinovitch <irabinovitch@gmail.com> wrote:> Does anyone have any useful contact information for > Broadvoice? I've > been unable to call Argentina from my Broadvoice > line for almost a > month now. Their techs keep telling me they're > "looking into it" but > I get no real information. I've had several other > tickets open for > almost 8 months now. > > I called their PR company this morning and > apparently they dropped > Broadvoice recently. They indicated they get a lot > of complaint calls > about Broadvoice being unresponsive. > > Is there anyone out there? Any recomendations on a > service with > similar pricing on international calls? I call > Argentina, Mexico and > Israel most frequently. > > Thanks, > Ilan > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com > -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > >http://lists.digium.com/mailman/listinfo/asterisk-users>__________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
>From simulas posts as the one you have written itseems they are heading in the path of live voip. They grew too big too fast and cant handle customer service. I would recomend using myPhoneCompany. One Negative note, at this time for unlimited plans I know they only offer ATA's. If you want you can get a DID from them for $5.00 a month (its caled a myDevicePlan). Thier rates are pretty good. If you intend on paying per minute and not using an unlimited plan I would reccomend using multiple providers with LCR (Low Cost Routing). This is what I use. Regards, Dovid --- Ilan Rabinovitch <irabinovitch@gmail.com> wrote:> Does anyone have any useful contact information for > Broadvoice? I've > been unable to call Argentina from my Broadvoice > line for almost a > month now. Their techs keep telling me they're > "looking into it" but > I get no real information. I've had several other > tickets open for > almost 8 months now. > > I called their PR company this morning and > apparently they dropped > Broadvoice recently. They indicated they get a lot > of complaint calls > about Broadvoice being unresponsive. > > Is there anyone out there? Any recomendations on a > service with > similar pricing on international calls? I call > Argentina, Mexico and > Israel most frequently. > > Thanks, > Ilan > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com > -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > >http://lists.digium.com/mailman/listinfo/asterisk-users>__________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
I'd suggest using a reliable company with actual humans that answer questions: voipjet (NO connection, just a happy customer). There are other choices which are in the same category. Argentina, Mexico, and Israel are in the 1.5/3/1.5 c/min category. If you talk enough to hit your Broadvoice cost, they would probably be shutting you down for breaking the limit on your so-called-unlimited allotment. I quit BV a long time ago, they do not have their act together, in my widely-shared opinion. On Tue, 31 Jan 2006, Ilan Rabinovitch wrote:> Does anyone have any useful contact information for Broadvoice? I've > been unable to call Argentina from my Broadvoice line for almost a > month now. Their techs keep telling me they're "looking into it" but > I get no real information. I've had several other tickets open for > almost 8 months now. > > I called their PR company this morning and apparently they dropped > Broadvoice recently. They indicated they get a lot of complaint calls > about Broadvoice being unresponsive. > > Is there anyone out there? Any recomendations on a service with > similar pricing on international calls? I call Argentina, Mexico and > Israel most frequently. > > Thanks, > Ilan > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
On Tue, 2006-01-31 at 11:57 -0800, Ilan Rabinovitch wrote:> Does anyone have any useful contact information for Broadvoice? I've > been unable to call Argentina from my Broadvoice line for almost a > month now. Their techs keep telling me they're "looking into it" but > I get no real information. I've had several other tickets open for > almost 8 months now.I had posted a directory of broadvoice staff a while back on voxilla and dslreports, you may try googling for that. Note that its no longer accurate, Nathon Stratton aparently no longer works there although his direct dial number may be reassigned to the new CTO. Tech stuff appears to be in the 72xx range ... -- Trixter http://www.0xdecafbad.com Bret McDanel UK +44 870 340 4605 Germany +49 801 777 555 3402 US +1 360 207 0479 or +1 516 687 5200 FreeWorldDialup: 635378 http://www.sacaug.org/ Sacramento Asterisk Users Group -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 189 bytes Desc: This is a digitally signed message part Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20060131/59049572/attachment.pgp