asterisk users - Jan 2006 - Voipbuster/voipstunt -- what a crap service

Hi, all

I am reallty pissed with their service. I wonder if this is common problem.
Firstly, all of my calls are terminated after 30s. And termination happens
in a strange way. My local asterisk server does not see the disconnection,
but remote party is disconnected. Basically, I am still on the phone, while
remote party was disconnected. When I hang up, I get something like that:

Apr 20 02:32:43 WARNING[4853]: chan_sip.c:8520 handle_response: Got
authentication request (401) on unknown BYE to
'<sip:0061385013322@sip.voipstunt.com>;tag=c9ebef50c90078c2c93eddc243d7352d6e04'

Secondly, they charged me for calls to UK that was supposed to be free.
And their customer service does not respond at all. Do they have a phone
number I can call?

Thanks,
Rudolf

Didn't you read this from their Q&A?

I want to configure my own IAX/SIP device for calling with VoipBuster, is that
possible?
It is possible to use your own IAX/SIP device, however we do not support it. We
advise you to use SIP-Discount instead.

Do you have the same problem when you use their softphone? If not, why
complaining.

The call to the UK is free only for VoIPstunt

----- Original Message ----- 
From: "RumaTech" <asterisk@rumatech.com>
To: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users@lists.digium.com>
Sent: Thursday, January 26, 2006 6:19 AM
Subject: [Asterisk-Users] Voipbuster/voipstunt -- what a crap service

> Hi, all
> 
> I am reallty pissed with their service. I wonder if this is common problem.
> Firstly, all of my calls are terminated after 30s. And termination happens
> in a strange way. My local asterisk server does not see the disconnection,
> but remote party is disconnected. Basically, I am still on the phone, while
> remote party was disconnected. When I hang up, I get something like that:
> 
> Apr 20 02:32:43 WARNING[4853]: chan_sip.c:8520 handle_response: Got
> authentication request (401) on unknown BYE to
>
'<sip:0061385013322@sip.voipstunt.com>;tag=c9ebef50c90078c2c93eddc243d7352d6e04'
> 
> Secondly, they charged me for calls to UK that was supposed to be free.
> And their customer service does not respond at all. Do they have a phone
> number I can call?
> 
> Thanks,
> Rudolf
> 
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>

Did you know that they switched over to a new set of servers? And they also
planning to switch off IAX very soon (as per their email notification to me on
the 13th of January)?
> 
> Von: "RumaTech" <asterisk@rumatech.com>
> Datum: 2006/01/26 Do AM 07:35:49 CET
> An: "Asterisk Users Mailing List - Non-Commercial Discussion"
> 	<asterisk-users@lists.digium.com>
> Betreff: Re: [Asterisk-Users] Voipbuster/voipstunt -- what a  crap service
> 
> I tried through voipdiscount as well.
> Even my older account through voipbuster started to behave this way and it 
> used to be ok on IAX.
> 
> I would expect at least some reply.
> 
> Rudolf
> 
> ----- Original Message ----- 
> From: "Aryanto Rachmad" <aryanto.rachmad@chello.at>
> To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
> <asterisk-users@lists.digium.com>
> Sent: Thursday, January 26, 2006 5:00 PM
> Subject: Re: [Asterisk-Users] Voipbuster/voipstunt -- what a crap service
> 
> 
> Didn't you read this from their Q&A?
> 
> I want to configure my own IAX/SIP device for calling with VoipBuster, is 
> that possible?
> It is possible to use your own IAX/SIP device, however we do not support
it.
> We advise you to use SIP-Discount instead.
> 
> Do you have the same problem when you use their softphone? If not, why 
> complaining.
> 
> The call to the UK is free only for VoIPstunt
> 
> ----- Original Message ----- 
> From: "RumaTech" <asterisk@rumatech.com>
> To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
> <asterisk-users@lists.digium.com>
> Sent: Thursday, January 26, 2006 6:19 AM
> Subject: [Asterisk-Users] Voipbuster/voipstunt -- what a crap service
> 
> 
> > Hi, all
> >
> > I am reallty pissed with their service. I wonder if this is common 
> > problem.
> > Firstly, all of my calls are terminated after 30s. And termination
happens
> > in a strange way. My local asterisk server does not see the
disconnection,
> > but remote party is disconnected. Basically, I am still on the phone, 
> > while
> > remote party was disconnected. When I hang up, I get something like
that:
> >
> > Apr 20 02:32:43 WARNING[4853]: chan_sip.c:8520 handle_response: Got
> > authentication request (401) on unknown BYE to
> >
'<sip:0061385013322@sip.voipstunt.com>;tag=c9ebef50c90078c2c93eddc243d7352d6e04'
> >
> > Secondly, they charged me for calls to UK that was supposed to be
free.
> > And their customer service does not respond at all. Do they have a
phone
> > number I can call?
> >
> > Thanks,
> > Rudolf
> >
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com --
> >
> > Asterisk-Users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> 
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users 
> 
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
> 
> Asterisk-Users mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>