asterisk users - Jan 2006 - AgentCallbackLogin pre-# announcement?

Is there a way to have AgentCallbackLogin make an announcement before  
requiring the callee to press #?

I can not find anything in the documentation or other sites (voip- 
info etc). And at the moment the way i have it setup  
AgentCallbackLogin calls the agent and waits till # is pressed, it  
then plays the queue greeting.

What i would like is for AgentCallbackLogin to play an announcement  
before requiring # so the agent can decide wether to answer the call  
based on time of day/workload etc.

Example: Agent gets a call back and when answered they hear "you have  
a sales/support/billing call, please press # to accept"

Is this possible?

Thanks
Adam

Yes, there is a patch for this (search mantis), it's static in that it's
a single announcement that doesn't currently relate to the queue.

Steve


-----Original Message-----
From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of
iris@servercity.com
Sent: 03 January 2006 10:00
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] AgentCallbackLogin pre-# announcement?

Is there a way to have AgentCallbackLogin make an announcement before  
requiring the callee to press #?

I can not find anything in the documentation or other sites (voip- 
info etc). And at the moment the way i have it setup  
AgentCallbackLogin calls the agent and waits till # is pressed, it  
then plays the queue greeting.

What i would like is for AgentCallbackLogin to play an announcement  
before requiring # so the agent can decide wether to answer the call  
based on time of day/workload etc.

Example: Agent gets a call back and when answered they hear "you have  
a sales/support/billing call, please press # to accept"

Is this possible?

Thanks
Adam
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