Hi, Can anyone give me their thoughts and experiences with companies like DASH-911, etc that will let me forward 911 calls OVER THE PSTN and have them routed via the company? The company should also be able to update the PS/ALI records. I've heard good stuff about DASH-911, but called them today (Jan 2nd) as a test. Sales office just rings and rings (no voicemail) And tech support goes to a voicemailbox.. not good if you have a 911 emergency with your routing, and can't get ahold of your 911 routing company!
On Mon, 2006-01-02 at 10:35 -0500, Matt wrote:> Hi, > Can anyone give me their thoughts and experiences with companies like > DASH-911, etc that will let me forward 911 calls OVER THE PSTN and > have them routed via the company? The company should also be able to > update the PS/ALI records. > > I've heard good stuff about DASH-911, but called them today (Jan 2nd) > as a test. Sales office just rings and rings (no voicemail) And tech > support goes to a voicemailbox.. not good if you have a 911 emergency > with your routing, and can't get ahold of your 911 routing company!My google alert found this today: Dash911's E911 Service for VoIPProviders Goes Live January 4 ... PR Web (press release) - Ferndale,WA,USA Dash911 has been certified to go live in handling E911 calls for VoIP providers. Any VoIP provider can now comply with FCC rules ... Granted if its a couple days before that and you cant get hold of anyone that might be a problem ... -- Trixter http://www.0xdecafbad.com Bret McDanel UK +44 870 340 4605 Germany +49 801 777 555 3402 US +1 360 207 0479 or +1 516 687 5200 FreeWorldDialup: 635378 http://www.sacaug.org/ Sacramento Asterisk Users Group -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 189 bytes Desc: This is a digitally signed message part Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20060102/e68bbef6/attachment.pgp
They probably have today off for the new year. We do. On 1/2/06, Matt <mhoppes@gmail.com> wrote:> Hi, > Can anyone give me their thoughts and experiences with companies like > DASH-911, etc that will let me forward 911 calls OVER THE PSTN and > have them routed via the company? The company should also be able to > update the PS/ALI records. > > I've heard good stuff about DASH-911, but called them today (Jan 2nd) > as a test. Sales office just rings and rings (no voicemail) And tech > support goes to a voicemailbox.. not good if you have a 911 emergency > with your routing, and can't get ahold of your 911 routing company! > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-- Tom Vile Baldwin Technology Solutions, Inc Consulting - Web Design - VoIP Telephony www.baldwintechsolutions.com Phone: 518-631-2855 x205 Fax: 518-631-2856
On Mon, 2006-01-02 at 10:55 -0500, Tom Vile wrote:> They probably have today off for the new year. We do.But you have voicemail dont you? I agree with the original poster that no voicemail or anything else that way makes it somewhat concerning ... I however will give new companies a little slack, providing the underlying features work and providing they are working to provide upgrades for the parts that werent quite ready when they go live. But that is just me. I would rather see a functional backend system even if the front end system isnt ready -- all too foten marketing and advertising takes priority over real features, I dont know if thati s the case with this company or not, as I havent dealt with them. -- Trixter http://www.0xdecafbad.com Bret McDanel UK +44 870 340 4605 Germany +49 801 777 555 3402 US +1 360 207 0479 or +1 516 687 5200 FreeWorldDialup: 635378 http://www.sacaug.org/ Sacramento Asterisk Users Group -------------- next part -------------- A non-text attachment was scrubbed... Name: not available Type: application/pgp-signature Size: 189 bytes Desc: This is a digitally signed message part Url : http://lists.digium.com/pipermail/asterisk-users/attachments/20060102/e3d8bd24/attachment.pgp
It is a national holiday, So many companies and Gooverment services are on a Sunday schedule. Many phone companies BellSouth included (local ILEC) will not make changes on a day like today. If you have a real emergency hang-up and call 911, WAIT you did that already :-)> -----Original Message----- > From: asterisk-users-bounces@lists.digium.com > [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Matt > Sent: Monday, January 02, 2006 10:36 AM > To: Asterisk Users Mailing List - Non-Commercial Discussion; > Commercial and Business-Oriented Asterisk Discussion > Subject: [Asterisk-Users] E911 And Routing > > Hi, > Can anyone give me their thoughts and experiences with > companies like DASH-911, etc that will let me forward 911 > calls OVER THE PSTN and have them routed via the company? > The company should also be able to update the PS/ALI records. > > I've heard good stuff about DASH-911, but called them today (Jan 2nd) > as a test. Sales office just rings and rings (no voicemail) And tech > support goes to a voicemailbox.. not good if you have a 911 > emergency with your routing, and can't get ahold of your 911 > routing company! > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > Asterisk-Users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >
Hi,>not good if you have a 911 emergency > with your routing, and can't get ahold of your 911 routing company!I saw somewhere on the site that the 24*7 call center will not open until sometime in Jan. -- Leonard Burton, N9URK leonardburton@gmail.com "You must understand, if you are on a plane you must behave yourself." "The prolonged evacuation would have dramatically affected the survivability of the occupants."