asterisk users - Dec 2005 - Re: Asterisk-Users Digest, Vol 17, Issue 176

I'm probably mistaken and unaware of a feature, but I thought the 
concept of dialing an agent does not exist.  An agent is not a channel, 
but rather, someone who associates themself with a station from which 
they service a queue.

You "dial" the queue with queue()
>	Message: 8
>Date: Fri, 30 Dec 2005 20:04:38 +0530
>From: <vivek@staff.ownmail.com>
>Subject: RE: [Asterisk-Users] Can we dial agents from extensions.conf 
>To: asterisk-users@lists.digium.com
>Message-ID: <200512301434.jBUEYcuK019144@mail002.ownmail.com>
>Content-Type: text/plain; charset="us-ascii"
>
>Thanks a lot Mr. Alexander Lopez for your prompt attension.
>I tried the same thing but it wouldnot happen. I use it as:-
>
>exten => 12,1,Dial(Agent/12)
>exten => 12,2,Hangup
>
>where agent 12 is configured as :-
>
>agent => 12,12, vivek
>
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